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Going to the hospital is more confusing than buying a home for many people, reveals a survey of patients.
Medical language, unfamiliar environments, noises and relationships with strangers pose challenges for many patients as opposed to moving to a foreign country.
The experience is often compounded by the shock of diagnosis in the specialist's room when patients are told they need an operation.
This may erase the memory of some of the given basic information.
A Medibank survey of 1020 adult inpatients revealed:
MORE more than a quarter (28%) found it more confusing to navigate the hospital system than to buy a house.
ALMOST Half (45%) felt that there was not enough support for those who go to the hospital, which creates stress, confusion and a feeling of "feeling". isolation.
SOME 39% turned to the internet to find out what to expect at the hospital.
A QUARTER wanted to have someone to talk to outside business hours before their visit to the hospital.
HALF spent more than three hours asking for advice on their next admission and a quarter, five hours or more.
Patients wanted to know more about their treatment, their recovery expectations, pain relief or medication, their diet, and how to prepare for their home when they left the hospital.
The survey was released by Medibank to coincide with today's launch of its Hospital Assist concierge service, which allows people to call or connect online for advice.
Originally published as a medical crisis difficult to move abroad
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