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"We are faced with a system problem that causes intermittent failures and we are working to restore services as quickly as possible," the bank's website said. "We apologize for the inconvenience."
On Twitter, the bank reported a "system problem" causing "intermittent breakdowns" and online and mobile banking problems, while many customers have expressed their fury at not being able to even use their debit cards to access funds.
Wells Fargo is so favorable <333 yesterday, I was like omg. I have to stop spending money. Today, their entire system is down, I can not access my online balances and my debit and credit are not working. <333 we like help. bank <333
– lexi (@leximusk) February 7, 2019
Of course, the day my laptop goes down and I have to buy a new one immediately, Wells Fargo is going down nationally and no one can use their chequing or debit cards or access their accounts. online accounts or contact customer service. Hate you, @Wells Fargo
– Kaitlin Benz (@Kaitlin_Benz) February 7, 2019
Hey @Wendys I'm afraid wendy – Wells Fargo is down .. do you accept cryptocurrency? I need this juicy burger! #crypto #bitcoin #litecoin
– ѳѳ₽ [Ł₮© ⚡] ???????? (@MikeKoop) February 7, 2019
As Internal business points out, it's been less than a week since the last technical difficulties of Wells Fargo. Last Friday, the bank also apologized on social media for problems with its online banking systems.
"Oh, the Wells Fargo Wagon will not come out on the street today because the horses are locked up in the stable and we can not get them out!"
– Taylor Kamp (@taylor_kamp) February 7, 2019
UPDATE: The bank said Thursday afternoon on Twitter that the outage was related to a "power stop" after the "smoke detection" in a Wells Fargo facility.
We encounter system problems due to a power failure in one of our installations, following smoke detection following routine maintenance. We are working on the restoration of services as soon as possible. We apologize for the inconvenience.
– Wells Fargo (@WellsFargo) February 7, 2019
A spokesman for Wells Fargo sent a statement in which he recalled what the bank had shared on Twitter.
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