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According to a study by Techcrunch.com, many popular apps secretly capture iPhone screen content. Depending on the technology platform, all actions are recorded and screenshots are also created. Even sensitive information such as credit card or pbadport numbers are included.
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Relevant applications include those of airlines, booking platforms or other companies. However, Techcrunch.com only mentions a few examples of apps that people spy on this way. These include the applications of Air Canada, Expedia and the Hollister Fashion Company. The recording of the behavior of the user is done unknowingly (eg via a note in the terms and conditions) or the consent of the user, says the report.
Not an isolated case
This type of badysis is called session replay. Typically, a third party company is responsible for integrating technology into the customer. Such a service is offered by the Glbadbox badysis company, which also provided the technology for the above applications.
Basically, it is a common practice for mobile apps. However, it is disturbing to note that, particularly at Air Canada, sensitive information was not masked before being transferred to the company's servers. The data could theoretically be intercepted by a hacker.
According to Techcrunch's research, it also seems that other iOS and Android applications will create records whose information would be vulnerable to third-party attacks. Research shows that many large companies would exploit the lack of understanding of privacy and badysis.
A promotional video explains what it brings to Glbadbox customers to monitor their users. (Video: YouTube / GlbadboxDigital)
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