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Company News of Saturday, February 16, 2019
Source: goldstreetbusiness.com
2019-02-16
Some KIA staff members demand objects from travelers when they refuse to give them money
The Ghana Civil Aviation Authority (GCAA) has notified that it is investigating allegations that workers at Kotoka International Airport (KIA) were harbading and extorting funds and extorting funds. objects intended for travelers using their facilities.
To this end, a working group was formed to identify uniformed personnel working at the Kotoka International Airport and engaged in practices described as very unprofessional, unethical and unacceptable.
A statement signed by the Director General of GCAA; Simon Allotey also asked the Ghana Airports Company (GACL) Ltd to put in place measures to combat these practices.
The GCAA also urged the public not to give in to requests, coercion or extortion of money from staff stationed at Kotoka International Airport and should report this behavior to the consumer complaints unit of the Ghana Civil Aviation Authority.
KIA staff members are accused by some travelers of requiring perfumes, headphones, earplugs, confectionery when a traveler says he has no money to give. Others say that their luggage is also open and that items are stolen. Even when they are present, officials claim to choose valuables of their choice by declaring gifts.
GACL, Immigration and Customs staff members, although earning a monthly salary, may behave as beggars that other travelers have submitted.
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