Google regrets the glitch of the exchange rate between the cedi and the dollar – Ministry of Finance



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The exchange rate posted for a dollar on Google was four times higher than the real value, next to the erroneous market rates of a number of currencies compared to the Ghana cedi.

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Google apologized for a small problem in its currency conversion widget that posted the bad dollar cedi exchange rate on Friday, March 15th.

The exchange rate posted for a dollar on Google was four times higher than the real value, next to the erroneous market rates of a number of currencies compared to the Ghana cedi.

However, the Finance Ministry revealed in a letter to Google that, in a letter to the Office of Finance Minister Ken Ofori-Atta, and to the Governor of the Bank of Ghana, Ernest Addison said he was aware of the inaccurate conversions The Ghanaian ceded currency and attributed it to a small problem that was quickly resolved.

In a letter to the Office of Finance Minister Ken Ofori-Atta and Governor of the Bank of Ghana, Ernest Addison, Titi Akinsanmi, Head of Public Policy and Government Relations at Google for Francophone Africa and Western, said: We are aware of the question of inaccurate conversions of the Ghanaian currency, the Ghana cedi, this Friday, March 15, because of a small problem that was quickly resolved, "says the ministry statement finances.

"The alleged" little problem "became viral on social media shortly after it appeared online, as Ghanaians sought to understand if Google's currency converter's ridiculous rates were true.Google did not say whether their system had been attacked by malicious software ".

Other currencies, including the Nigerian naira and the Pakistan rupee, have recently experienced similar problems in terms of value on Google.

On February 22, the naira had traded at about twice its normal value. This was the second time that Africa's largest economy was suffering from an error in Google's currency conversion system. In mid-January this year, the Pakistan rupee was also affected by problems similar to those in Nigeria.

The rtor widget had a conversion rate of the US dollar into Canadian dollars equivalent to four times the real value, alongside the erroneous market rates of a number of currencies compared to the Ghana cedi.

2. In a letter to the Office of the Minister of Finance, Ken Ofori-Atta and the Governor of the Bank of Ghana, Ernest Addison, Ms. Titi Akinsanmi, Head of Public Policy and Government Relations at Google for Francophone Africa and Western, said: "We are aware of the problem of inaccurate conversions for the Ghanaian Cedi currency on Friday, March 15th. This was caused by a small problem that was quickly resolved. "

3. The alleged "little problem" became viral on social media shortly after it was posted online, while Ghanaians were trying to figure out if Google's ridiculous rates were true. Google did not say if his system had been attacked by malware.

4. "Our goal is always to provide people with the most relevant and useful information to help them make the right decisions. But sometimes, temporary problems can lead people to unwanted experiences, like last Friday. It was unfortunate, "Ms. Akinsanmi said.

5. Although she regretted what has affected two other countries since the beginning of the year, Ms. Akinsanmi was quick to apologize for the problem.

6. Nigeria has also recently been affected by a "problem" similar to that at the polls in February.

On February 22, the Naira traded at about twice its normal value. This was the second time that Africa's largest economy was suffering from an error in Google's currency conversion system. In mid-January this year, the Pakistan rupee was also affected by problems similar to those in Nigeria.

END

ISSUED BY
PUBLIC RELATIONS UNIT,
MINISTRY OF FINANCE

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