Google regrets the glitch of the exchange rate between the cedi and the dollar – Ministry of Finance

The exchange rate posted for a dollar on Google was four times higher than the real value, next to the erroneous market rates of a number of currencies compared to the Ghana cedi.

Google apologized for a small problem in its currency conversion widget that posted an incorrect exchange rate in cedi-dollar on Friday, March 15, 2019..

the Exchange rate displayed for a dollar on Google four times the real value, along with the erroneous market rates of a number of currencies compared to the Ghana cedi.

However, the Ministry of Finance revealed in a statement that In a letter to the Office of Finance Minister Ken Ofori-Atta and the Governor of the Bank of Ghana, Ernest Addison, said he was aware of the inaccurate conversions of the Ghanaian currency last Thursday and attributed them to a small problem. . this was quickly resolved.

In a letter to the Office of Finance Minister Ken Ofori-Atta and the Governor of the Bank of Ghana, Ernest Addison, Titi Akinsanmi, Head of Public Policy and Government Relations at Google for French-speaking Africa and Western, said: "we are aware of the problem of inaccurate conversions for Ghana's Cedi currency on Friday, March 15th. This was caused by a small problem that was quickly resolved, "said the statement from the Ministry of Finance.

"The alleged" little problem "became viral on social media shortly after it appeared online, as Ghanaians sought to understand if Google's currency converter's ridiculous rates were true.Google did not say whether their system had been attacked by malicious software ".

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Other currencies, including the Nigerian naira and the Pakistan rupee, have recently experienced similar problems in terms of value on Google.

On February 22, the naira had traded at about twice its normal value. It was the second time that Africa's largest economy was suffering from a mistake in Google's currency. converter system. In mid-January this year, the Pakistan rupee was also affected by problems similar to those in Nigeria.

Below the complete statement from the Ministry of Finance

Google regrets a small problem their exchange rate converter which affected their dollar rates last Friday.

Accra, Wednesday 20 March, 2019 – Friday, March 15, Google's motto converter The widget had a US dollar exchange rate of four times the real value, along with the erroneous market rates of a number of currencies compared to the Ghana cedi.

2. In a letter to the Office of Minister of Finance, Ken Ofori-Atta and Bank of Ghana Governor Ernest Addison, Titi Akinsanmi, Public Policy and Government Relations Manager at Google for Africa. West and French-speaking Africa, said: "we are aware of the problem of inaccurate conversions for Ghana's Cedi currency on Friday, March 15th. This was caused by a small problem that was quickly resolved. "

3. The alleged "little problem" became viral on social media shortly after it was posted online, while Ghanaians were trying to figure out if Google's ridiculous rates were true. Google did not say if his system had been attacked by malware.

4. "Our goal is always to provide people with the most relevant and useful information to help them make the right decisions. But sometimes, temporary problems can lead people to unwanted experiences, like last Friday. It was unfortunate, "Ms. Akinsanmi said.

5. Although she regretted what has affected two other countries since the beginning of the year, Ms. Akinsanmi was quick to apologize for the problem.

6. Nigeria has also recently been affected by a "problem" similar to that at the polls in February.

On February 22, the Naira traded at about twice its normal value. It was the second time that Africa's largest economy was suffering from a mistake in Google's currency. converter system. In mid-January this year, the Pakistan rupee was also affected by problems similar to those in Nigeria.

END

ISSUED BY
PUBLIC RELATIONS UNIT,
MINISTRY OF FINANCE