Wallsend Caregiver closed after rapid police inspection



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Business Center, High Street East, Wallsend

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Legend

The service was based in the business center of High Street East in Wallsend

A care service was closed following an inspection following a whistleblowing from the police and a whistleblower.

The Care Quality Commission (CQC) has canceled its registration of Allcare Trafford Ltd Community Care Services in Wallsend, North Tyneside.

CQC said the company had "continued to ignore our concerns" despite warnings of coercive measures.

The supplier stated that he had "never been aware of the details of [police] investigation".

Its director, Russ Oakden, said the service on High Street East ceased operations in October.

Sue Howard, the CQC's Assistant Chief Inspector of Adult Social Services, said the inspectors had received no credible "badurances that the quality of care would improve."

Notifiable deaths

The company provided badistance to about 65 people living at home, mostly seniors and people requiring end-of-life care.

An inspection conducted by the CQC in May 2018, in response to information shared by a whistleblower and the police, revealed that people "were not actively protected from the risk of harm".

The watchdog had been "informed of the injuries suffered by a person who had used this service," he said.

The service was considered insufficient and placed in special measures.

"The concerns were so serious that the inspectors decided to start the process of canceling the supplier's registration," CQC said.

After a subsequent inspection in August, the supplier was fined £ 2,500 for failing to inform the CQC of reportable deaths and serious incidents.

Since then, he has lost an appeal against the decision of the monitoring group to close the service.

The Northumbria police have been approached for comments.

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