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Standard Chartered Bank Ghana denied reports that it was preparing to lay off more than 600 workers in June 2019.
The Bank also refuted reports in the media suggesting the closure of three branches, which explains the removal of workers to the home.
In an interview with JoyBusiness, Henry Baye, head of retail banking in Ghana and West Africa, said that the total number of retail employees at the bank was well below 600 employees speculated.
"It's amazing to know that a branch of a bank can hold 300 people, it's just not possible. In Ghana, in the retail banking sector, there are not 600 employees, so the calculation does not make sense. "
Mr. Baye added, "Whenever we have to close a branch, we do it with a clear principle: rebadign or resign staff from the branches we are going to close.
And in this situation, we are doing the same thing. As a bank, we are committed to ensuring that staff are comfortable and look after their well-being. It is therefore wrong that anyone badociates the closing of a branch with the return of the staff at home. "
Rumor has it that more than 600 Standard Chartered Bank workers in Ghana would lose their jobs in June, following the closure of three branches in Tudu, Westlands and Taifa in Accra.
According to media sources, staff would have been informed of the decision after keeping it for a long time.
History has also revealed that the branches were being closed because management had introduced new technology to perform their tasks in the respective branches while conversations were underway to properly compensate the affected staff.
But Mr Baye, who rejected these claims, said: "At present, we only close two branches and we have sent out notifications to our customers, which is no secret. And these branches are Westlands and Tudu and let me quickly indicate that we have no branches in Taifa. "
He added, "Even though most of the bank's activities are becoming digital, we also continue to train staff on developments underway in other countries for it to be relevant in the world." # 39; organization.
Digital banking on mobile
On February 22, 2019, Standard Chartered Bank announced the official launch of a full-featured mobile digital bank – Standard Chartered Mobile (SC Mobile), which demonstrates its commitment to delivering the best digital lifestyle to its customers.
This system has been designed with the constant return of customers, incorporating an innovative technology enabling customers to perform all banking activities from a mobile device.
The digital services of the Bank are available by downloading the SC mobile application. New customers can open a bank account and provide all verification documents by downloading them to the application and completing the integration process in minutes. The process is accompanied by free debit cards that allow customers to benefit from the Bank's 360 reward loyalty program. The debit cards will be delivered to the customer via Ghana Post, which will make it a fully digital integration process without a customer interface with a branch office.
The new solution comes with a growing number of vendors and is compatible with mobile money. Customers can run all their banking transactions directly from their mobile device. In addition, the bank digitized 70 customer services, which now moved from branch offices to the mobile platform.
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