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Nearly 100,000 properties in London ended up with little or no water after the bursting of a major pipeline in a water system, resulting in the closure of several schools and the cancellation of appointments at the hospital.
All scheduled clinics and sessions at Teddington Memorial Hospital, including the Emergency Treatment Center, and the Teddington Health and Welfare Center were canceled. A number of GP services in the region have also been closed.
Thames Water said the fault at its Hampton site Wednesday had caused problems in the west and southwest of the capital, preventing the pumping of water into its pipeline system at the same time. west of London, affecting TW, KT and W.
The company installed two bottled water stations in Hampton, which remained open until 9 pm People said on social media that supermarkets and local shops sold bottles of water, sharing images of cleaned shelves.
Marcus Garvey
(@ MarcusGarvey76)Walkway to Twickenham Waitrose. What kind of compensation will you give to everyone, #Thameswater ? pic.twitter.com/csMkK9bwFL
An update on the Thames Water website, published at 7:00 pm, indicated that the properties affected still had no water or were low pressure, and that work on the water pipe was not effective. bursting continued.
The company said, "The repair of the burst pipe in our water treatment facilities is underway. The work we have done to bypbad the pump and bring water from other areas into our pipeline system has resulted in a return to normal water supplies. "
Thames Water added that it would take longer for services to resume for some customers because it would take time for water to flow through all parts of the network.
A spokesman said shortly after a "large proportion" of affected households were gradually recovering their reserves while water filtered through the network and that most of them should be reconnected "during the evening".
The engineers will continue to work all night to solve the problem, they added.
Thames Water said that a support team was on the ground to help priority or medically dependent water clients.
However, some people said they still wait for bottle deliveries that were promised after their household was added to an emergency list.
A woman commented on the Thames Water website: "I'm still waiting for bottles of water to be delivered because I can not go out. In an apartment on the 2nd floor of Teddington, without transportation or mobility, after being promised by Thames Water this morning by phone to the priority services. "
Another woman, Karen, commented on the Thames Water website that she had a newborn, that she was struggling to clean baby bottles and mix formula and that she called the situation "absolutely disgusting".
A spokesman for Thames Water said people who did not register for priority service until Wednesday morning had "not necessarily" received deliveries of bottles. "We supply hand-delivered bottles to our priority customers, people already registered for this service. We always strongly encourage people to register in case such an incident occurs. "
Mayor of London, Sadiq Khan, said it was "unacceptable that so many people end up without water for several hours with little or no information on when supplies will be restored."
He said he expected Thames Water to compensate all those affected.
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