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EFTPOS ATMs and ATMs at Commonwealth Bank across the country are down, with people complaining about social media not being able to access their accounts.
On Thursday, after 3 pm, Commonwealth Bank clients said that the Sydney and Melbourne ABMs were not functioning and also reported problems with the website and branch services.
"Is there a mbad breakdown at the moment? My branch is closed and there are no ATMs? If so, can we have some form of ETA for services? "Can I get money anywhere?" a person asked the bank on Twitter.
Another said: "All your ATMs in Sydney CBD NOT ORDERed because they have just approached three in a row."
The companies also reported problems with EFTPOS machines linked to Telstra.
"We are currently looking for a problem affecting services, including EFTPOS and access to ATMs." "We're sorry if you're concerned." We'll keep you posted as soon as we get back to you. will know more, "said Telstra.
CommBank said the problem was with a telecommunications provider.
"We are impacted by a problem with one of our telecom providers that is affecting some of our services, and we apologize to all our customers who are embarrbaded by this," they said in a statement.
"We know that there are problems with the following services: CBA ATMs, EFTPOS CBTP terminals, some branch services, and problems connecting to the CommSec website.
"Due to this problem, we are receiving a higher than normal number of calls to our call center.It is not necessary to call us if you are having problems with these services.
"The cause of the problem is the subject of an urgent investigation and we are working on the priority recovery of all services."
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