Customers Report Difficulty Accessing Chase Mobile and Online Banking



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According to the DownDetector.com website, Chase Bank customers had difficulty accessing the bank's website and mobile application on Friday night.

In a statement published on Twitter, Chase Suppor t confirmed that "some customers are having difficulty accessing the mobile application and our website".

"We want you to know that we are working on it," the statement said. "Thank you for your patience."

The problem was reported for the first time at 21:48. IS, according to DownDetector.com. Business Insider has contacted Chase for more details on the outage and we will update it if necessary.

DownDetector.com "Provides a real-time overview of status information and service interruptions for all types of services," explains their website. The site follows "Internet providers, mobile operators, airlines, public transport and online services", among other services.

Bank of Detector Hunters
Downdetector.com

The DownDetector website offers a real-time map of outages. Shortly after 22:00 PST, the map indicated that recent reports came from cities such as Los Angeles, Houston, New York, Chicago, Phoenix, Seattle, San Francisco, Brooklyn, San Diego, Las Vegas, etc.

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