Deployment of the digital health center in England

An experienced digital health center in Nailsea is being expanded throughout England, as demand grows from the municipalities of North West London, Wirral, Blackburn, Middlesbrough and Stafford.

65 High Street, known as "Nailsea Place", is a digital learning center for health and well-being. The local meeting place, created in 2018, has become a place of trust on the main street where staff and volunteers can help people improve their digital skills and self-confidence, so that They can use the online services.

To date, the initiative has reached 1,340 people, including people with dementia, diabetes, autism and young caregivers. The badistance ranges from contacting friends and family via Skype, ordering a new prescription, to selecting the hospital's provider of choice for an operation or appointment. .

The project is a partnership between local NHS services, Nailsea City Council and Healthwatch. He is supported by local volunteers, including local students, who provide personalized support. Local organizations also supported national charities, which organized group meetings or held private sessions for Nailsea residents.

Organizations in five new areas will now use their own digital health centers to find out what works in their field. Using lessons learned from existing Pathfinders, including Nailsea, they will ensure that those most excluded from their boroughs have the opportunity to take advantage of digital. This second wave of centers will be in Blackburn with the Darwen Library, the Staffordshire Refugee Center (ASHA), a Saltburn Community Center and the Grenfell Victim Support Center located in northwestern London. Everyone will design a welcoming environment and give people the opportunity to learn more about their health and all that they need at that time.

Community involvement improves health and well-being, helps to build social connections, facilitates community life, and provides support that helps people be more active. Residents who gain digital skills and confidence can take greater control of their own health care and online care, as well as help with locally-delivered help.

This project is part of the NHS Digital Outreach Program, which aims to make digital health services and information accessible to everyone, especially those most excluded from society.

Twenty digital inclusion explorers are organized across the country in partnership with the Good Things Foundation charity to test new ways to help people access digital tools to improve their health.