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Consumer reports contacted 110 hospitals and five non-medical agencies in 47 cities where Bird or Lime are active for the study. The final figure comes from the 60 establishments, including a police department, that responded to the survey and did not include four confirmed deaths related to the electric scooter. CR admits it does not have a lot of data because electric scooters are a relatively new means of transportation. He could not calculate the incident rate because he did not know the average length of trips in each city. However, many health professionals with whom he spoke believe that the number of injuries "is undoubtedly higher", as most hospitals still do not track scooter injuries.
Experts and health professionals told a non-profit organization that they were mainly concerned about the low wearing of the headset by users. Manufacturers of electric scooters such as Lime and Bird have distributed dozens, if not hundreds, of thousands of helmets. However, many people still do not wear them because of the nature of scooter sharing services. Users can leave any where once they're done, and the next person who finds it might decide to run it on the fly. Someone who has not put in mind to take one would not have a helmet with him. In addition, the law does not always favor the wearing of the helmet. As noted by CR, a new California law entered into force last month removed the requirement to wear a helmet for electric scooter drivers over the age of 18.
Another source of concern is faulty equipment, which makes it even more dangerous to drive electric scooters when it is used with a low helmet. One day, Lime launched a recall after receiving information about serious cracks in the plinth and other problems. It remains to be seen to what extent this Consumer Reports survey will affect the scooter sharing business, but we hope it will force government and service-sharing to find ways to keep motorcyclists safe.
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