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According to the Galaxy S10 user report, the Galaxy S10 models of the Exynos 9820 do not put the connection to sleep after VoIP calls and cause an overload of the charger.
The autonomy of Samsung Galaxy smartphones is usually longer than that of their competitors. However, Samsung has also become one of the most criticized companies in the field of batteries. With the Galaxy Note7, a real battery disaster, the company was faced with an ultramodern charge after a software update of the Galaxy S9 released last year.
According to the problem reported by users of the Galaxy S10, Samsung could be facing a new crisis. Galaxy S10 models with Exynos 9820 processor according to user reports When the VoIP connection is used in applications such as Whatsapp, Google Duo, Messenger, the VoIP connection does not go to sleep after the call is over.
VoIP, that is Internet connection via the Internet Protocol, is normally active during the call, but when the call is over, it goes into Hibernation mode. Since the Exynos 9820 Galaxy S10 does not go into hibernation, the high frequency connection continues to exploit the battery.
It is unclear how many users are currently affected by this problem, but the problem is not covered by all Galaxy S10 models. Samsung will likely be looking at problem models and will be proposing product changes to device owners. If the problem is caused by software, we can say that an update is on the doorstep.
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