Google writes to Ghana about the Cedi glitch Friday

General News of Wednesday, March 20, 2019

Source: starrfm.com.gh

2019-03-20

The online giant Google wrote to Ghana about the glitch last Friday, in which the conversion rate of the Cedi in dollars weighed four times more than the exact figure.

In a statement to the Minister of Finance, Google said: "We always aim to provide people with the most relevant and useful information to help them make the right decisions, but sometimes temporary problems can lead people to live undesirable experiences, like last Friday's, which was unfortunate. "

The statement, however, failed to apologize for the problem.

The offense caused mbadive panic among Ghanaians, as Cedi was already fighting against the dollar in its true sense.

You will find below the details of the declaration.

On Friday, March 15th, Google's currency converter had a Cedi conversion rate in dollars equivalent to four times its real value, alongside the erroneous market rates of a number of currencies compared to the Ghana cedi.

2. In a letter to the Office of the Minister of Finance, Ken Ofori-Atta and the Governor of the Bank of Ghana, Ernest Addison, Ms. Titi Akinsanmi, Head of Public Policy and Government Relations at Google for Francophone Africa and Western, said: "We are aware of the problem of inaccurate conversions for the Ghanaian Cedi currency on Friday, March 15th. This was caused by a small problem that was quickly resolved. "

3. The alleged "little problem" became viral on social media shortly after it was posted online, while Ghanaians were trying to figure out if Google's ridiculous rates were true. Google did not say if his system had been attacked by malware.

4. "We always aim to provide people with the most relevant and useful information to help them make the right decisions. But sometimes, temporary problems can lead people to unwanted experiences, like last Friday. It was unfortunate, "Ms. Akinsanmi said.

5. Although she regretted what has affected two other countries since the beginning of the year, Ms. Akinsanmi was quick to apologize for the problem.