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It starts with what looks like a promising phone call: for a one-time fee, you can reduce the interest rate on your credit card. But the person on the other end of the line is not part of your bank or your credit card company – and what she's really looking for is your identity.
We get a database of the names of people who have their identity stolen from this scam and inform them of the violation. And we talk to experts and a former fraudster about how you can protect your personal information, including whether Equifax and TransUnion are doing enough to protect you.
For more information: https://www.cbc.ca/1.4990040
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