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Pbadengers of an Air India flight are stranded at Indira Gandhi International Airport, New Delhi.
Image credit: Reuters
New Delhi: The five o'clock stop of the Air India registration software, which occurred on Saturday morning, still has a training effect, as the airline said 137 flights would be executed Sunday.
The average length of delay – on these 137 flights on Sunday – would be 197 minutes, said the spokesman for the airline.
Thousands of pbadengers suffered Saturday morning at airports around the world. The Air India customer service software (PSS), which handles check-in, baggage and reservations, was not working from 3:30 to 8:45 due to a technical problem. .
The spokesman said that 149 flights were delayed Saturday due to the shutdown of the software.
Asked about his Sunday effects, he said: "Due to a delay in the first sector, 137 flights are delayed by 197 minutes (on average)".
When an airplane is delayed in the first sector, it must be also in the second and third sectors. An airplane usually pbades from one area to another during the day. For example, if Delhi-Mumbai is a sector, Mumbai-Bengaluru is another sector and Bengaluru-Chennai is the third sector.
The average number of daily flights operated by the Air India Group, which also includes the Alliance Air and Air India Express subsidiaries, is 674.
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