Metro users stuck in blocked trains while the signals reported plague in lines 1, 2, 3, 4, 5, 6 and S



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2019_07_trainstation.jpg "src =" http://gothamist.com/attachments/jen/2019_07_trainstation.jpg "width =" 640 "height =" 427 "/> <br /> <i>    A subway car on the runway (Shutterstock)</i></div>
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<p>Commuters pbading through seven subway lines – shuttles 1, 2, 3, 4, 5, 6 and 42nd Street S – had been waiting for over an hour, as the MTA was slow to respond to "network communication problems" who were rampant in the system.[[[[<b>Update</b>: The service is slowly being restored and the MTA said that he did not think the problem was related to electricity or heat; more details below.]
<p>The city is in full heat wave:</p>
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Stuck in a downtown 5 train between the 14th and the Brooklyn Bridge for 1 hour now. No air conditioning. People are remarkably optimistic and share their phone. @MTA ads, especially, sparse and unclear. It's awful and unworthy of a serious world city pic.twitter.com/cI2PTgH2Om

– Alberto Riva (@ Albertoriva) July 19, 2019

The service is suspended on the seven lines; Here is what the MTA says:

Update: Metro service remains suspended for shuttle trains 1/2/3, 4/5/6 and 42 St.

We work as quickly as possible to solve a problem concerning the computer system that controls our signaling system.

We recommend the lettered lines or the local bus service. (1/4) pic.twitter.com/POKrCl5Fxr

– NYCT Metro (@NYCTSubway) July 19, 2019

If you plan to take a 1/2/3 train on the west side of Manhattan, consider the A / C / E, B / D / F / M or N / Q / R / O trains.

If you are heading to Brooklyn with 2/3 trains, consider trains B and Q. (2/4) pic.twitter.com/wgw0be7Pww

– NYCT Metro (@NYCTSubway) July 19, 2019

If you are on the east side of Manhattan, consider N / Q / R / W trains or local bus service.

If you are heading to the Bronx, use trains B / D. (3/4) pic.twitter.com/Py1YUMmuPm

– NYCT Metro (@NYCTSubway) July 19, 2019

MTA workers now manually report trains to move them forward, but the process is slow:

"Network Communication Problem" eliminates signals and disconnects them from the computers that control them

This keeps the trains stuck in the tunnel, where teams have to manually and slowly move them to platforms to let people go.

– Dan Rivoli (@danrivoli) July 19, 2019

I hear friends @MTA Sending text messages to tell me that the subways will have to be reported manually throughout the city, which means that a guy with a flashlight must accompany my train to the train station so we can get out. Yes, every train in #NYC. It's insane. pic.twitter.com/2NzDTJTB2U

– Laurie Garrett (@Laurie_Garrett) July 19, 2019

My train has been stuck underground for about 40 minutes now. The speaker in the wagon is broken.

– Wombat, co-host CAGCast (@NewWombat) July 17, 2019

Stuck in train 6 for about 1 hour due to system communication problems () on all digital lines. Thank God, I'm sitting in a train that used to be crowded. I hope to go home before Saturday morning ? pic.twitter.com/WfqOGUu7je

– Pamela Cooper (@Psupercoop) July 19, 2019

Mayor Bill de Blasio ransacked the MTA:

This type of fusion during a heat wave is unacceptable. The MTA owes every New Yorker an explanation for this. We have heard about this dangerous time for DAYS. He does not excuse why they are not prepared.

– Mayor Bill de Blasio (@NYCMayor) July 19, 2019

Update: The service is coming back … but the MTA says to avoid these lines:

The computer system that feeds our signals into division A (lines 1/2/3 and 4/5/6) begins to come back online.

We ensure that all trains are properly positioned and we will gradually begin to restore service. (1/2) pic.twitter.com/VuY27wijZU

– NYCT Metro (@NYCTSubway) July 19, 2019

Keep using the lines in letters, consider the local bus service and delay your trip if possible.

We will continue to provide updates as soon as we know more. (2/2)

– NYCT Metro (@NYCTSubway) July 19, 2019

A man on a train said that it took about 90 minutes to get from 33rd Street to 77th Street. Another woman who took the 6 train to 86th Street and Lexington said it had taken about an hour to get from Grand Central to 86th, the train stalling between 59th and 86th. "It was not so bad, they kept saying that the system was down," said the woman, but she explained that there was no air conditioning on the train.

But then, how are we going to fix the trains? ^ JLP

– NYCT Metro (@NYCTSubway) July 19, 2019

Anderson Hilario, 24, of the Bronx, said his train 6 was stalled an hour and a half between 77 and 86. One guy was in a panic trying to smoke a cigarette. He was standing all the time, no place. "I'm angry," he says. "MTA owes me an Uber."

The subway has been in crisis for some time now, and it has clearly reached a breaking point.

People are supposed to be able to rely on public transport, especially during heat waves.

Robust and transparent public investment is needed more than ever. This can not continue ⬇️ https://t.co/tGkDkKrX6Y

– Alexandria Ocasio-Cortez (@AOC) July 19, 2019

However, some lines in letters did not escape resolution of the problems. Blair Campion took the 7th Avenue B at 53rd Street and Lexington (she had been transferred from an E). "The D arrived first but no one I saw from the platform was able to ride on it," she said. "I did not think I could do train B that happened but a woman behind me decided to pick me up and shoved me in. I had an arm around my head to try to hold the ceiling and everyone was On the pier screamed when the second train arrived and was packed. "

Campion lives in Harlem. "Then train B made an express run from the 59th (which was good for me)," she explained, "but people were furious and in a hurry to get off." They never were also jostled and they never saw a crowd (or sweat) of that kind – it was nauseating. "

She added: "It was stuffy … People were not panicked but furious."

Update, 8:04 pm: MTA Director of Communications Tim Minton issued a statement describing what happened:

Lines 1-2-3-4-5-6 and Times Square Shuttle experienced a total shutdown at 5:50 pm due to a failure of the computer system that feeds our signals into Division A. For security reasons trains were required to maintain their position at the time of the interruption and some of these trains were between the stations when this occurred. We have worked to progressively deliver trains to stations while allowing technicians to restart the servers. We believe that no train lost power or alternating current during the outage.

The service began to be reinstated at 19:16. Service on all affected lines has resumed with significant residual delays. The lighting and air conditioning remained on while the service was interrupted.

An investigation into the root cause of this system failure is underway. The service on the lines in letters (division B) has not been touched. Pbadengers displaced from impacted metro lines were allowed to board the buses during the break. At the moment, there is no indication that it is a heat or electricity problem, but investigations are underway.

With the reports of Elizabeth Kim and Jake Offenhartz

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