NHIA launches membership renewal application next month



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    Mr. Essuah-Mensah addressing reporters at the end of the sensitization meeting in Sunyani

Mr. Essuah-Mensah addressing reporters at the end of the sensitization meeting in Sunyani

The National Health Insurance Authority (NHIA) has launched an awareness program to launch a mobile phone application (app) next month to allow subscribers of the National Health Insurance Plan (NHIS) to renew their membership on their mobile phones..

After The NHIA, successfully piloting the system in Asuogyaman and West Manprusi districts, respectively in the eastern and northern regions, is expected to roll out this initiative nationally next month. .


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Mr. Oswald Essuah-Mensah, head of NHIA's general affairs, announced this decision during a media awareness session in Sunyani.

He explained that the use of the mobile phone to renew SNIS membership had been so successful at the pilot stage, proving its ability to remove the bottlenecks badociated with the current system, where members were spending long periods of time. hours in the NHIS offices for this purpose.

Choke bottlenecks

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Mr Essuah-Mensah explained that although the NHIS law required all people living in the country to subscribe to this system, only 37% of the population had registered.

He added that the frustration of potential beneficiaries before being registered and the difficulties experienced by existing members before renewing their membership were sufficient to dissuade them from registering.

According to him, transportation costs and unnecessary loss of time in district offices had become a hindrance to the authority and beneficiaries, from where the strive to find a more reliable and convenient alternative to eliminate these bottlenecks.

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Mr. Essuah-Mensah said that it was expected that the new membership renewal system would reduce the pooling of beneficiaries in the offices of the authority and would give officials sufficient time to register. new members in the system.

How the system works

Mr. Essuah-Mensah explained that the system would require the holders of mobile phones compound * 842 * 10 # on all mobile networks to enter the system.

The system offered options such as policy validity verification, membership renewal, benefit package audit, and the medication checklist.

He said that when the system was put in place all over the country, a small code, * 929 #, had been badigned to members of all networks.

"It's not necessary to have a smartphone for the process because any phone can be used," he explained, giving badurance that the public would be sensitized before deployment of the system throughout the country.

List of medicine

Mr. Essuah-Mensah stated that the NHIS drug list contained 517 drugs, which all service providers were supposed to have in stock, adding that it was unfortunate that an impression had been created as if only paracetamol was distributed to cardholders of the NHIS.

He called on all service providers to comply with the rules by providing NHIS beneficiaries with all the drugs on the list when they were prescribed, without drawing any amount from them.

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