North Carolina woman suing Subway owner after video clip showing he was reportedly slapped

A North Carolina woman sued the owner of a subway station after allegedly slapping him during a dispute over a sandwich.

Elizabeth Hinson, known as Tina Richardson, went to a Kenneth Lancaster's Subway franchise in Concord on March 8 to get an aged woman's iced chicken sesame and ginger sandwich.

However, he later slapped her face during an argument after she asked for a refund, according to an ongoing lawsuit seen by ABC News.

The old lady told Richardson that the wrap did not look like the photo on the flyer's advertisement and that it did not taste like ginger.

She then returned to the subway to request a refund, which the employee refused, in accordance with the complaint.

Lancaster then appeared from behind and yelled swears against her and told her to leave the store.

Richardson then shared footage of the incident on his Facebook page, which showed that Lancaster was walking aggressively towards her and raising her hand.

He then told her to "go out the f ** k" and called the woman to c ** t. She then films the sandwich on the floor that it seems to have knocked her out.

He tells her to "go to hell" and turns her finger when she asks him how he calls before leaving.

In the video, she states: "This is what the owner of Subway Concord does to his customers who have a legitimate complaint."

He then comes back from the kitchen and asks him to go out with another female staff member who told him: "You have to take out the f ** k as he just told you."

Bo Caudill, Richardson's lawyer, told ABC News that the video had been viewed more than two million times.

"When she did not receive the package that she had ordered, Ms. Richardson returned to Subway hoping for a simple refund." Instead, she was slapped in the face, "Caudill told ABC News in a statement.

"The violent behavior described in the video is shameful and deplorable and should be of concern to all who eat at Subway and expect Subway stores and their owners to provide a safe, family-friendly environment free of discrimination and violence. badist ".

Subway, on behalf of Lancaster, issued a statement in which he expressed regret for the incident and claimed that it did not meet the standards of the company.

In a statement to WSOCTV.com, the Sandwich Point of Sale said: "It is important for us to provide an excellent customer experience and we expect everyone to be treated with respect.

"The local team asked the guest to apologize on behalf of the restaurant as this incident did not meet the strict standards imposed by Subway franchise restaurants on its franchise owners.

"The owner of the franchise expressed regret for the way he handled the situation."