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The reporters report after a few days of broken displays on the Galaxy Fold. Samsung has meanwhile taken a stand – the start date does not change for the moment.
Just days after Samsung sent the first test specimens of the new Galaxy Fold to independent journalists and influencers, the first negative reviews are coming. Various pages of information point to display problems and even unusable screens.
Samsung responded with an opinion on the problems. But you do not want to postpone the release of the Galaxy Fold in the United States. April 26 should continue as an appointment.
Problems Displaying with Samsung's Galaxy Fold
Critics from various American sites like The Verge, Bloomberg or CNBC Shortly after receiving Samsung's test samples, they reported critical issues related to the display of Foldable Galaxy Fold. Mobile phones had creases or tears in the flap of the screen or were even unusable because one or both halves of the screen were not working anymore. Samsung itself had promised that the phone could easily be opened and closed up to 200,000 times before problems occur. This would correspond to a use of at least 5.5 years.
Some reviewers may have triggered the problem by removing the protective film that, according to the manufacturer, should not be removed, but other users of the test had display problems despite careful and careful handling of the phone.
Recommended reading: Prices, press releases and informations on the Samsung Galaxy Fold
Mobile Recall and Samsung Review
Meanwhile, Samsung responded with a statement about the problems, such as Joanna Stern reported from the Wall Street Journal. Samsung promises to thoroughly investigate the defective phones and determine the reason for these errors. At the same time, it is advisable not to remove the protective film. In addition, Samsung has welcomed the improved presentation of information on protective films to customers.
Despite the problems, Samsung does not want to postpone the US release in just eight days. Possible errors should be resolved by then despite an extremely short time window. The departure date will remain on April 26th.
Galaxy Fold copies with display issues were reordered by Samsung, but test users now need to receive new flawless copies. Whether problems are isolated or serial, they will probably appear in the next few days. Of course, once the test has been done, we will also keep an eye on the durability of the screen.
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