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Streets 1, 2, 3, 4, 5, 6 and Grand Central-42nd Street S were all touched in both directions for nearly 90 minutes, leaving thousands of subway users stuck in dangerously hot stations and stationary train wagons.
President of the Transit Authority, Andy Byford, said at an emergency press conference Friday night that affected subway lines had lost signals around 5:50 pm. This means that MTA officials have lost the ability to see where all these trains are in the tunnels.
A runner tweeted a video on CBS2 while he was stuck on a train at over 40 minutes for over 40 minutes near the Brooklyn Bridge.
More than 40 minutes between Cbad St. and Brooklyn Bridge on Train 4, between two trains in the train station.
There are children on the train and people are having a hard time keeping calm # Let us out pic.twitter.com/bEcnTId8Yr– Coby Messiah (@CobyMessiah) July 19, 2019
MTA officials said the service was slowly starting to come back online around 19:15. However, the authorities believe that it is now necessary to wait for long delays. The problem paralyzed the agency's Division A system – which controls lines 1 to 6 train lines. Even worse, Byford also announced that the MTA backup system was not working during the computer crash.
The computer system that feeds our signals into division A (lines 1/2/3 and 4/5/6) begins to come back online.
We ensure that all trains are properly positioned and we will gradually begin to restore service. (1/2) pic.twitter.com/VuY27wijZU
– NYCT Metro (@NYCTSubway) July 19, 2019
The Director of Communications at MTA added the following statement:
"The lines 1-2-3-4-5-6 and the Times Square shuttle stopped at 5:50 pm due to a the computer system that powers our signals in division A. For safety reasons, the trains were required to maintain their position at the time of the interruption and some of these trains were between the stations when this occurred. We have worked to progressively deliver trains to stations while allowing technicians to restart the servers. We believe that no train lost power or alternating current during the outage.
The service began to be reinstated at 19:16. Service on all affected lines has resumed with significant residual delays. The lighting and air conditioning remained on while the service was interrupted.
An investigation into the root cause of this system failure is underway. The service on the lines in letters (division B) has not been touched. Pbadengers displaced from impacted metro lines were allowed to board the buses during the break. At the moment, there is no indication that it is a heat or electricity problem, but investigations are underway. "
Local municipal leaders immediately began to criticize the latest issue of the MTA. President Corey Johnson also went on Twitter to alert the public of the disruption of the service and to blame the MTA for still charging pbadengers with unexpected metro trips.
MTA must do everything in its power to communicate this problem to users. I hear that they are at some resorts, but it takes more. New Yorkers – please inform your fellow straphangers! https://t.co/sf9NswpbxS
– Corey Johnson, New York City Council President (@NYCSpeakerCoJo) July 19, 2019
Mayor Blasio also blames the MTA for the mbadive disruption of services during the sweltering heat, calling Friday's suspensions "unacceptable".
This type of fusion during a heat wave is unacceptable. The MTA owes every New Yorker an explanation for this. We have heard about this dangerous time for DAYS. He does not excuse why they are not prepared.
– Mayor Bill de Blasio (@NYCMayor) July 19, 2019
The mayor's comments come just six days after the Manhattan power outage, leaving more than 72,000 Con Edison customers in the dark. De Blasio – who was ironic of his office in Iowa during Saturday's power outage – added that the MTA had "no excuses" for not being prepared this weekend .
Temperatures Saturday and Sunday are expected to reach 100 degrees, raising concern among municipal officials about the risk of further power cuts.
Stay with CBS New York for the latest MTA metro disruption
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