Software malfunction hurts lime cyclists around the world – Quartz



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Something is wrong with lime scooters.

Swiss and New Zealand riders reported that the front wheels of their electric scooters suddenly jammed halfway and projected runners to the ground. The malfunction resulted in dozens of injuries ranging from bruises to broken jaws.

In January, Lime removed all his scooters from Swiss streets when incidents occurred. When the city of Auckland, New Zealand, decided to suspend the company earlier this week as a result of 155 reported cases of sudden braking, the company acknowledged that a software problem was causing chaos.

"We have recently become aware of a software problem that may cause the engagement of the front wheel lock mechanism during a trip," said Lime in a statement submitted to Forbes. "Less than a fraction of one percent of all lime trips in New Zealand have been affected by this problem, especially 0.0086%. Even though a small fraction of the more than 1.8 million scooter outings to date, even a reported incident is too much. "

It is unclear whether the malfunction was reported in any of the 17 other countries where Lime deployed scooters. Quartz has contacted Lime on Saturday and will update this message with any response.

Lime was valued at $ 2 billion earlier this year, just two years after it was launched. This is not the only company in the market for renting electric scooters overcrowded to produce such reports. Although most scooter-related injuries result from road accidents or improper use by cyclists, malfunctions have also been reported, such as the Skip scooter that threw Quartz reporter Mike Murphy on the sidewalk in San Francisco last year.

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