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It may sound a little crazy, but some iPhone apps, such as Air Canda, Hollister or Expedia, record every click and type. And the curious thing: you do not have to get permission for that.
TechCrunch has now discovered that many app providers are recording and evaluating their usage patterns. Many applications, including Abercrombie & Fitch, Hotels.com and Singapore Airlines, use the Glbadbox service. With this technology, the screen can be saved to see how the user interacts with the application.
In addition, the website The Analyst App discovered that Air Canada was able to display sensitive records, such as identification numbers, credit card details, and so on. Sensitive data was not hidden.
None of the applications mentioned clearly shows that the screen is being recorded. TechCrunch did not find any clues in the terms and conditions. Although iOS requires permission for many options and access, such as access to the microphone, Glbadbox does not require any additional permissions from the user.
Air Canada comments:
"Air Canada uses the information provided by the customer to ensure that we can meet their travel needs and to resolve any issues that may affect them, including the user information entered and collected in the application. However, Air Canada does not collect phone screens outside of the Air Canada application. "
And Glbadbox is not the only service offering such possibilities. Among others, there is Appsee, UXCam and more. Why Apple does not intervene, I can not understand. Otherwise, we would like to control each step, but here, we let the developers free. Apple must react here. Users should be informed if an application is recording the usage behavior and sending it through external servers.
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