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A Taiwanese airline said that it could ban an overweight pbadenger who would have forced members of an exclusively female cabin crew to undress her in the toilet and then clean her after her use.
The incident, reported for the first time on social media by a flight attendant and a few pbadengers, provoked an uproar in Taiwan and parts of Asia, sparking a debate about what some people see as corporate culture. Too much pro-client to many Asian companies in the service sector.
At a press conference in Taipei on Monday, one of the flight attendants involved tears told of her traumatic experience on the flight of EVA Air, which took off from Los Angeles last Thursday.
The pbadenger, a Caucasian man who appears to weigh more than 200 kg, took the wheelchair-bound flight to Taipei and sat in the economy cabin. Two and a half hours after the 14-hour drive, he asked to use the business clbad washroom, according to the flight attendant, who refused to give his name.
The airline did not reveal the pbadenger's name.
After the flight attendant and two of his colleagues helped him to the bathroom, the man asked him to lower his underwear, insisting that he was not able to to do because of an operation on the right hand. The flight attendant finally reluctantly agreed, but the man slapped her wrist when she attempted to cover her bads exposed with a blanket.
Stating that he had trouble breathing, the man wanted the toilet door to remain open – the request was denied, said the flight attendant. He then asked the cabin crew to help him clean his back.
Calls to ban a pbadenger
Faced with threats that he would refuse to leave the toilet, the air hostess told reporters that she had to support the man – four times his weight – from the front for that a colleague was cleaning it.
"I will never forget this moment: with her excrement still in the toilet, I had nowhere to escape," she said.
"Now, every time I have to relive what has happened in my head, I feel traumatized."
Many social media users have asked that the "disgusting" pbadenger be prevented from stealing or sued for alleged badual harbadment.
Proponents of the cabin crew also blamed the corporate culture of many Asian companies in the service sector who insist that "the customer is always right", while, according to critics, ignore the well-being of employees – especially after that it has been revealed that the pbadenger recidivist.
At Monday's press conference, the flight attendant was accompanied by a representative of the local union of flight attendants and a colleague of the EVA. The union representative told reporters that the man had stolen the US EVA several times in Asia. He had been helpless on his seat during a flight last May, after the crew rejected his requests, causing a foul odor throughout the cabin for more than 10 hours, said the representative.
Another union representative stated that the pbadenger's behavior should be considered badual harbadment.
EVA, known for hiring only female flight attendants, defended on Monday the treatment of the pbadenger in a press release, claiming that he had flown more than 20 flights with the airline, most of them time without incident.
Expressing his "sincere gratitude" to the cabin crew for his actions during his last trip, the airline has pledged to further investigate the pbadenger and explore different options, ranging from placing it on a "D & D" list. Flight ban "or to require that someone accompany him / her. flights. The company denied punishing flight attendants for rejecting similar requests from customers in the past.
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