The JPMorgan Chase Pilot Program Uses Video Games in the Recruitment Process



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In short: JPMorgan Chase trainees must play video games if they wish to hold a full-time position at the bank. The pilot program was developed by an AI startup called Pymetrics and is used to evaluate candidates on various measures including attention, memory and altruism.

Matt Mitro, JPM's Campus Recruitment Manager, told Reuters that the profiles generated by the interns playing the games were compared to those of the established and successful employees of the company to determine the best placement. This gives human resources an evaluation based on the data rather than relying on summary notes and optimal badumptions.

"Our new idea of ​​how we are recruiting is part of a broader societal goal, where we ask ourselves the following question:" Can we better achieve our diversity goals by expanding the pool of candidates we have? envision? Said Mitro.

Pymetrics video games themselves seem harmless to the player. Engadget tried a few last year and gave an example where you are asked to fill balloons quickly with water without bursting them. In appearance, the games seem simple and unpretentious, but behind the scenes, a neuroscience-based artificial intelligence evaluates candidates according to their game.

The company says the games are more accurate than some standardized tests such as Myers-Briggs. Questionnaires tend to have a wider margin of error as applicants question or adapt their responses to the way they think the employer wishes, rather than being honest. .

Games are a much more objective badessment tool because players approach problems in the way that suits them best. Pymetrics compares that to the difference between asking someone how much it weighs and weighing it on a scale.

JPMorgan will continue testing the pilot program on trainees until 2020 before adopting it permanently or extending it to outside candidates. He also pointed out that technology was only one tool in the human resources department's toolbelt – a "step in the selection process".

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