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Auckland Council gave Lime on Friday to explain why some of his electric scooters are locking and send people flying over the handles.
Council Director of Operations Dean Kimpton said Thursday that Auckland Council and Auckland Transport (AT) were actively seeking Lime "badurances" about lockout issues for some electric scooters.
"The Auckland Council has officially written to Lime twice this week asking for urgent updates, so we can decide next steps from a licensing perspective," Kimpton said.
"We also asked Lime to provide information on the number of scooters involved, the technical problem causing a failure, the proposed solution, including how it will handle the removal of affected scooters from the street, and insurance. that there will be more malfunctions.
READ MORE:
* Auckland Transportation boss says Lime must prove scooters are safe by Friday
* Lime admits an e-scooter fault that blocks the wheels at high speed, causing "excruciating" wounds
* Locking lime wheels could mark the beginning of the end for electric scooters
* Electric scooter problem with lime: a wounded Auckland man asks Mayor Phil Goff to act
MICHAEL BRADLEY / STUFF
Lester Levy, president of Auckland Transportation, said Lime had to be more honest about a "software or mechanical breakdown" of some of his scooters.
"Our priority remains to ensure the safety of people who choose to use this innovative new mode of transportation," Kimpton said.
"As part of Lime's license expansion, we have set high expectations for scooter safety for Lime customers and other road users, and we expect some problems. of this type are reported to us in priority. "
The move follows comments from AT President Dr. Lester Levy, who raised concerns Wednesday about Lime's "software or mechanical failure."
During the journeys, Lime electronic scooters were jammed on the front wheel – braking randomly mid-way – and sent the users flying.
A spokesman for lime said Things an "operational problem" was being investigated and the affected scooters had been removed from circulation in February – but Mr. Levy said the company needed to react quickly and "prove that it used it, otherwise they should not be on the street ".
"I demand a faster response and honest and transparent communication," said Levy.
"In reality, there is a problem and we do not know what the problem is.
"If there is a problem, they have to prove to us that they are on top of that or the product should be temporarily removed."
PROVIDED
The lime runners reported serious injuries after the wheels of the electric scooters locked, causing them to fly.
Nobody should use a defective product, he said.
"It's a major problem."
In February, Kimpton, Auckland Transportation's executive director, Shane Ellison, and lime pitcher Hank Rowe announced that the trial period of the Lime electronic scooters in Auckland had been extended to the month Of March.
At the time, Ellison had said that the trial's extension would give a "picture of the demand and use of electric scooters in our city and would clearly manage this demand in the future ".
CHRIS MCKEEN / STUFF
In February, Hank Lowe, Lime Launcher, Dean Kimpton, Head of Operations at Auckland Council, and Shane Ellison, General Manager of Auckland Transport, announced the extension of the Lime's Lime Trial Period. .
Security issues were the main priority, he said.
As part of the extension, Lime agreed to have "ambbadadors" in the city who would educate riders on safety and the rising tents would be placed in the city for safety demonstrations and training.
However, it is understood that there has been no observation of lime ambbadadors or tents popping up in the city.
Lime has been approached for comments.
ALDEN WILLIAMS / STUFF The electric lime scooters have broken down and sent the users flying over the Auckland grips.
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