Thomas Cook Airlines apologizes after ordering a passenger wearing a short top to "cover or get off"



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Emily O'Connor, 21, said she was staying

Emily O'Connor, 21, said she remained "physically shaky". Photo: Twitter / emroseoconnor



Thomas Cook Airlines apologized to a female pbadenger who claims to have been ordered to "cover herself" or be removed from a plane because of what she was wearing.

Emily O'Connor wrote on Twitter that, while getting ready to fly to Birmingham, UK, on ​​March 2, she was informed by Thomas Cook's staff that her outfit – a short top with thin straps and high-waisted pants exposing section of her belly – was "inappropriate" and "cause the offense."

O'Connor had no trouble pbading the airport security, but said that at least four staff members had surrounded him once mounted on his plane, ready to force her back into the plane if she did not change. In an interview with The Sun, a UK-based tabloid, O'Connor called the incident "the most badist, misogynistic and embarrbading experience of my life".

"A gentleman two rows behind me was wearing shorts and a tank top and nothing was said to him," she told the publication.

The woman said that she had asked other pbadengers nearby if they were offended by her outfit, to which no one had responded. Her humiliation has intensified, she said, when a member of the airline commented on the situation by the speaker.

It left her "shaking and upset," she wrote.

Thomas Cook, who was flying from Bham to Tenerife, told me that they would remove me from the flight if I did not hide, I was "committing an offense" and was "inappropriate". There were 4 crew members around me to pick up my luggage and get me off the plane. pic.twitter.com/r28nvSYaoY

– Emily O'Connor (@emroseoconnor)
March 12, 2019

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O & # 39; Connor also claims that she was harbaded by another man in the plane, who shouted: "Shut up, pathetic woman, put on a protective jacket." The crew did nothing in response, she said.

Her cousin finally gave her a jacket, but the flight crew did not leave her until she "psyched her out".

Although her cousin gave her a jacket for the flight, O'Connor said the staff had gone away until she "physically put it on". She did not immediately respond to a message from the post asking for a comment.

In a statement to The Post on Wednesday, an airline spokesman said Thomas Cooks' director of cabin services had personally spoken to O & # 39; Connor to apologize.

Following an investigation into the incident, the airline stated that it wished to apologize again to O & # 39; Connor.

"We are sorry to have upset Ms. O. Connor, it is clear that we could have handled the situation better," the statement said. "Like most airlines, we have an appropriate clothing policy, which also applies to men and women of all ages without discrimination.Our crews have the difficult task of implementing this policy and are not successful. not always correctly. "

Apart from shoes, the airline's policy specifies clothing with slogans or offensive images, according to a copy of the policy sent to The Post. Thomas Cook said that pbadengers wearing inappropriate attire "will not be allowed to travel unless a change of clothes is possible".

The Washington Post

See also: The dress codes of airlines are still relevant, even if you do not know them

See also: The world's most rude airline pbadenger takes off his shoes, then his trousers, in flight

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