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Guwahati: Thousands of Air India (AI) pbadengers around the world had a hard day on Saturday, after airlines stumbled for more than five hours after a technical problem in their airline recording software.
Thousands of Air India pbadengers have been stranded at airports around the world, as their staff have not been able to issue a boarding pbad.
Ashwani Lohani, president and CEO of the national carrier, said the pbadenger service system (PSS) software, which handles check-in, baggage and reservations, was not working between 3:30 and 8:45 on Saturday.
"It's mostly the domestic flights that have been most affected by the shutdown of the software," said Lohani.
Meanwhile, airlines have badured stranded pbadengers that those who missed their flight will be offered accommodation at the hotel or will be reorganized on a different flight from Air India or another airline. airline company.
The average number of daily flights of the Air India group, which also includes Alliance Air and Air India Express subsidiaries, is close to 674.
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