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A vegan DEVASTATED was left in tears after biting the chicken in its McDonald's vegetarian wrap.
Eleanor Dix, 18, from Bristol, tasted chicken when she sat down to eat a spicy vegetable wrapper, which was launched with great fanfare last month.
The student, a long-time vegetarian turned vegan four years ago, went to Twitter to criticize McDonald's, claiming that the error had "made me cry." ".
She also shared photos of the chicken in its packaging, ordered from a Cardiff branch.
Eleanor says she's received a flood of abuse from Twitter's trolls after her complaint, with some even telling her to kill herself.
Sending to Twitter to file a complaint, she said: "I ordered an envelope of spicy vegetables at one of your stores and, because of the incompetence of some of your employees, I was given chicken.
IN TEARS
"I've been a vegetarian all my life and it literally brought me to tears because I ingested some of that film thinking it was vegetarian."
The Spicy Veggie Wrap – which was launched at the beginning of the month at £ 1.99 and is labeled Vegetarian Approved – is said to contain vegetarian stud with red pesto, as well as relish, tomato, lettuce and lettuce. 'Red onion.
On January 12, Eleanor ordered food from a local Cardiff agency near UberEats near her home.
She said that she had filed a complaint via the app but that after two hours without a response, she had gone straight to McDonald's via Twitter.
In a second tweet, she said, "Please, can you ensure that your staff is fully trained and competent in the future distribution of food, please."
This is a very important problem that can easily offend many customers if such mistakes are made often.
Eleanor Dix
"This is a very important problem that can easily offend many customers if such mistakes are made often."
Eleanor told Bristol Live that she had received a flood of abuse from other Twitter users after filing a complaint.
Some trolls even told him to kill himself and left badist messages.
She said: "When people think that other people are questioning their way of life, they feel very threatened even when their lives are very small.
"I felt favored, degraded and small by the comments, they were just mean."
She added, "I had never eaten meat before and I never wanted to, and I was shocked.
"It completely upset my ethical convictions and my choice of life."
TORRENT OF ABUSE
"It's happening all over the country, it's pretty serious."
Eleanor said she had not reported the trolls to the police but had complained to Twitter about the worst of these comments, which were removed.
Customers from across the country have complained of finding chicken in their McDonald's vegetarian envelopes. Those of Liverpool, Birmingham, Kent, Lincolnshire, Yorkshire, Elgin, London and Bristol complained.
McDonald's also offers a sweet pepper chicken wrapper, suggesting perhaps a recipe mix is to blame.
A spokesman for McDonald's said: "We are absolutely aware that it is not acceptable to serve meat when our vegetarian product has been ordered and we wish to apologize to all customers who have made the experience.
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"We would also like to rebadure you that we have put in place a number of procedures to avoid inaccurate orders and that after finding that mistakes were made, we have introduced a number of additional measures in our kitchens. and communicated with all stores to reduce inaccuracies quickly and efficiently.
"This action has resulted in increased order accuracy and reduced contact with our customers, but we are disappointed that mistakes are still being made.
"We never want to disappoint customers, and any inaccuracies are not good enough and we encourage anyone who has concerns to contact our customer service team."
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