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There are several reasons why Google Assistant does not work on your Android device. Fortunately, most problems are minor and can be solved in minutes without any technical knowledge. For the wizard to be operational again, follow the steps below. In most cases, any of them should solve your problem.
Note from the publisher: Is your problem related to Google Home and not to an Android device? Consult this guide instead.
1. Restart your phone
Let's start with a simple: restart your phone. It is fast and easy to perform and is well worth trying because it is known for solving many technical problems.
I'm sure you all know how to restart your Android device, but I'll follow the process anyway just in case. All you have to do is press the power button on your device and hold it down for a second or two, after which a few options will appear on your screen. Select the Restart / Restart option and the phone will do the rest.
Once the handset is reactivated, launch Google Assistant to check if the problem persists. If that's the case, go to step two.
2. Make sure the wizard is enabled and your device supports it.
Start by checking if your phone supports Google Assistant, but not all models. The devices that support it need:
- Android 5.0 or higher
- Google app 6.13 or higher
- Google Play Services
- At least 1 GB of memory
In addition, the language of the device must be one of the following: Chinese (Traditional), Danish, Dutch, English, French, German, Hindi, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese (Brazil), Russian, Spanish, Swedish, Thai or Turkish.
Make sure to enable Google Assistant on your Android device.
If all is well but Google Assistant still does not work on your phone, make sure the service is enabled. Open the Google app on your device, select the "More" option at the bottom of the screen, then tap "Settings", then tap "Google Assistant". The next step is to press the "Assistant" tab at the top, scroll to the screen and select your device, and then turn on the switch next to "Google Assistant" and "Correspondence Access." voice "to complete the process. After that, try calling Assistant saying "OK Google or" Hey Google. If nothing appears on your screen, it's time to go to step three.
3. Recycle the voice model
Google Assistant may not work because it does not recognize your voice. It's easy to correct because you just need to recycle the vocal pattern. Here's how: Open the Google app on your phone, select the "More" option at the bottom of the screen, and then tap "Settings." The next step is to press the "Voice" option and then select "Voice Match". "Followed by" Recycle the vocal pattern. "
Then simply press the "I agree" option and follow the instructions on the screen to recycle the voice model. It's very easy, just say "OK Google" and "Hey Google" a few times.
Once you're done, tell the keyword again to see if the problem has been resolved and if Google Assistant is working now. If this is not the case, you can try a few other solutions that we will examine next.
4. Other possible solutions
If none of the fixes made so far has solved the problem with Google Assistant, here's what you should try:
- Check the microphone: Make sure your microphone works and you do not cover it with your hand when you try to call Assistant. If the assistant does not hear you, he does not answer.
- Check your internet connection: To use Assistant, you must be online. Make sure you are connected to a Wi-Fi or mobile network and that the connection is stable.
- Disable other voice assistants: If you have a Samsung device, try disabling Bixby to see if this solves the problem. And if you've uploaded Alexa, Cortana, or any other voice assistant to your phone, turn it off or delete it.
- Update the application: Make sure the Google app is updated to the latest version. Also be sure to grant all permissions for the Google app by going to Settings> Apps> Google app> Permissions (the path may differ from model to model).
Read more: Best headers with Google Assistant integration
One of these fixes should solve the problem with Google Assistant, but otherwise, it is likely that the problem is Google and not yours. This can happen sometimes, especially after an incorrect software update. Normally, Google corrects these problems in a day or two, so be on the lookout for a new update for the Google application.
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