Google could pay Pixel owners up to $ 500 after class action settlement



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According to a report from The Verge, Google has agreed to pay up to $ 500 to people who purchased their original Pixel smartphone as part of a class action settlement.

In 2017, Google had recognized that a small percentage of Pixel devices had defective microphones, which resulted in hundreds of complaints and device returns. However, the device has never been removed from the market.

A class action filed in 2018 accused Google of continuing to sell the pixel despite the knowledge of the defect. He claimed that several people who returned their defective devices had been replaced by the same problem.

Google has agreed to settle the dispute and will pay people who received a faulty replacement up to $ 500, according to Verge. Those dealing with a single defective pixel can receive up to 350 USD, and even Pixel owners having no problem can receive up to 20 USD. People who have used insurance to replace a pixel can also be reimbursed for the value.

Google did not immediately respond to Business Insider's comment request.

According to the Verge, the settlement is still awaiting preliminary approval, with a hearing scheduled for June 5th. The law firm responsible for the case will also be responsible for ensuring that Pixel owners receive their payments. People interested in joining the colony should visit their website, but it seems to be down for the moment, probably due to a massive influx of Pixel owners.

The defective microphones on the Pixel were affected by a manufacturing problem that caused the audio equipment to disconnect from the phone. The Pixel was launched in October 2016 and customers immediately reported audio issues. A few months later, Google employees identified the hardware problem and made adjustments to its manufacturing process.

Google employees identified the hardware defect a few months after the launch of the Pixel.
Google Support

Last month, Google also settled a class action lawsuit against its Nexus 6P smartphone. Some Nexus 6P devices have been victims of a "boot loop" problem that has forced the phone to reboot permanently, and the people who solved the problem are entitled to $ 400. Google has partnered with Huawei to launch the Nexus 6P, and companies could pay up to $ 9.75 million to their old customers.

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