Google helps Robinhood after swarm of negative reviews drops company to 1 star



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Google is helping remove negative reviews of the Robinhood trading app from Google Play after the platform was criticized for restricting certain exchanges, reports show.

Robinhood app reviews got a one in five star rating and nearly 275,000 reviews on Google Play on Thursday after the platform initially restricted trading for some titles including GameStop, Bed Bed & Beyond, Blackberry and Nokia.

Teleprinter security Latest Change % Change
GME GAMESTOP CORP 318.69 +121.25 + 61.41%
BBBY BED BATH & BEYOND INC. 33.98 +0.34 + 1.00%
BB BLACKBERRY LIMITED 14.22 -0.44 -3.00%
ENOUGH NOKIA CORP. 4.62 -0.09 -1.81%

The tech giant had deleted nearly 100,000 negative reviews on the app, as shown in screenshots first shared by tech news website 9to5Google.

LIVE UPDATES: GAMESTOP, AMC WATCH, ROBINHOOD UPDATES

Google subsequently confirmed to The Verge that it is “combining human intelligence with machine learning to detect and enforce rule violations in ratings and reviews,” which includes a policy prohibiting reviews written in the purpose of manipulating the notation of an application.

Teleprinter security Latest Change % Change
GOOGL ALPHABET INC. 1,842.94 -10.26 -0.55%

Google did not immediately respond to a request from FOX Business.

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Robinhood resumed trading in those stocks on Friday and apologized to clients after suffering an intense backlash from users, as well as politicians and celebrities. The app had 2.4 million reviews and nearly five out of five stars on the App Store on Friday morning.

The restrictions came following an unexpected surge in some stocks that mainstream investors expected to drop after a group of retail investors from a Reddit forum called WallStreetBets began to pile up in these titles, which hurt short sellers.

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On Thursday, two Robinhood users sued the app, accusing it of manipulating its platform to prevent investors from buying stocks like GameStop, which reached $ 320 on Friday morning after sitting down. at about $ 17 just a few weeks ago.

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