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The problem, which concerned the configuration of signing keys, appeared on Tuesday evening. Applications encountered a problem while downloading diagnostic keys from the servers. Some of them displayed a loading screen notification that users couldn’t ignore by swiping their finger. Restarting the device can get rid of it, but you should not clear the storage in the app. This will not solve the problem and it could lead to data loss and possible exposure matches.
The apps continued to collect keys (which are used for contact tracing) and track potential exposures while the issue remained active. Google engineers will work with app developers to resolve persistent issues as soon as possible.
Google worked with Apple on a contact tracing system, which they released to public health agencies last May. However, it does not appear that the issue affected the iOS exposure notification apps.
Update 1/13 2:45 ET: Updated to note that Google has released a fix.
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