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Either of two things happened on Facebook. Either it was the target of a massive hack or someone somewhere messed up in a major way. We are receiving reports that the depth of the outage has various moving parts and is not just a basic DNS error. This is something that will take hours at the bare minimum to fix and could even take days.
Facebook failure: massive hack or biggest human error in social media history?
Briankrebs, whose ego describes itself as “Iindependent investigative journalist. Covers cybercrime, security, privacy. Author of “Spam Nation”, a NYT bestseller. Former Washington Post reporter ’95 -’09 “quickly confirmed that it was the DNS records that were causing the problem. DNS errors for Fortune500 are usually resolved within minutes, but it appears that Facebook either became the victim of one of the biggest hacks in history or massive human error because Facebook’s authoritative BGP records were taken down (apparently by the company):
In what seems to define a central point of failure, a person claiming to be an engineer at FB pointed out that it would take some time to Facebook to come back again, because the outage caused sprawling logistics nightmares across the company.
To quote, “There are now people trying to access peering routers to implement fixes, but people with physical access are distinct from people who know how to actually authenticate to systems and people. who actually know what to do, So there is now a logistical challenge to unify all this knowledge. This is also partly due to the reduction in staff in the data centers due to the pandemic measures. “
And things seem to continue to get worse for the company because in almost Hollywood style, due to the massive cascading failure of Facebook domains and the loss of internal tools, Facebook employees have been allegedly incapable even entering the building because their ID cards stopped working.
Sheera Frenkel said she was “just on the phone with someone who works for FB who describes employees unable to enter buildings this morning to begin assessing the extent of the outage because their badges were not working to access the doors “. This is something that could happen if Facebook also lost its LAN / WAN due to network issues.
The Facebook.com domain is also available for sale, although this is only a symptom of the removal of DNS and BGP records and no one will actually be able to buy the domain even if they have tried but shown how important this failure is. is.
According to Netblocks, the estimated cost of Facebook outage at the time of writing (around 4 hours) has already passed $ 600 million and could easily exceed $ 1 billion soon.
This is a developing story and we will definitely add more details as they become known – especially if it was human error or a real hack – so stay tuned. listening!
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