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When WarnerMedia launched its new expanded streaming service, HBO Max, earlier this year, HBO simultaneously stopped participating in Apple TV channels. This meant that new subscribers could not sign up for HBO through Apple TV channels, but existing subscribers could continue to access their subscriptions.
HBO appears to have activated a switch today, however, that completely shuts off access to HBO through Apple TV channels, including the ability to sign in using your Apple TV channel subscription information.
July 22, 2021 update: Apple now sends an email to affected users to notify them that HBO is no longer available and that they will receive a refund. Apple and HBO offer users a discounted rate for an HBO Max subscription. Here is the full email:
The HBO channel for the Apple TV app is no longer available and your subscription has ended. You will receive a refund or credit for any unused portion of your current subscription period.
Use your code below to continue watching on HBO Max – which includes everything HBO and more – for a reduced price of $ 9.99 / month for the first 3 months of the HBO Max plan without ads. This limited time offer is valid until September 5, 2021.
Download HBO Max from the App Store, log into the Apple TV app, and enjoy all your favorite HBO shows and movies. Plus, access HBO Max originals and even more blockbusters, and enjoy them on iPhone, iPad, Mac, and Apple TV.
For those who are not familiar, Apple TV Channels are streaming services that you can purchase and stream right in the TV app. If you do, all billing is handled by Apple itself and the video is hosted by Apple. This means you watch it directly in the TV app on iPhone, iPad, Mac, or Apple TV, rather than the third-party vendor’s app.
In the case of HBO, the streaming service supported full integration of Apple TV channels until the launch of HBO Max. When HBO Max launched, existing subscribers through Apple TV channels could continue to access the HBO channel, but the HBO channel was not updated to feature content exclusive to Max.
So, those who have subscribed to HBO through Apple TV channels can access some HBO content through the TV app, but they can also log into the HBO Max app to access all content at no additional cost through your account. Apple ID.
However, Apple TV Channels users are widely reporting today that access to HBO Max has been completely cut off. This includes the ability to access the HBO channel in the Apple TV app, as well as the ability to sign in to the HBO Max app using your Apple ID.
As users noted on Reddit, HBO in the Apple TV app had pre-announced plans to shut down its Apple TV channel with a message that said, โHBO is ending its channel service on July 22. After that ask HBO Max to continue watching. “
One issue noted by users is that the Apple TV channel HBO was offering a live HBO stream, which is not available in the HBO Max app. Another issue is that HBO has removed the ability to sign in using your Apple ID, which could impact users who have already paid for access through their Apple accounts, as reported by Alex Cranz on Twitter.
This is confirmed by going to the โSign in with a providerโ option on the HBO website, where you will no longer see the connection with your optional Apple ID.
One solution seems to be: sign up for a new HBO Max account using the email address associated with your Apple ID, then reset your password and sign in to your new account to access things. such as your watchlist and your account settings.
9to5Mac has contacted WarnerMedia for more details and will update if we have a response. Did you subscribe to HBO through Apple TV channels? Did you lose access to the streaming service today? Let us know in the comments.
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