How do low paid Microsoft contractors train Cortana by listening to you?



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Microsoft has not only asked human subcontractors to listen to some of your Skype and Cortana voice recordings, but these subcontractors are poorly paid and are given repetitive tasks, according to a report by Motherboard. And thanks to this new report, we now have an idea of ​​what these subcontractors actually do with the Cortana recordings they listen to.

Motherboard indicates that entrepreneurs earning between $ 12 and $ 14 per hour should transcribe and classify Cortana voice commands in over two dozen areas, including gaming, email, communications, events, home automation and control medias. These transcribed recordings are used to help the Cortana assistant to better understand speech. Contractors must perform 200 classification tasks per hour, or three minutes per minute, or one every 18 seconds on average. They have the potential to earn a bonus of $ 1 more per hour, depending on the contracts shared with Motherboard.

Large technology companies have recently been examined to find out how they use human labor to fuel and train their services. Companies like to describe these tasks as being done by Amnesty International, but recent surveys have shown that they are often repetitive tasks performed by low-paid humans. Microsoft vendors listening to Cortana Audio are one example. Facebook content moderators, on the other hand, are regularly exposed to extremely traumatic photos and videos and work in horrific conditions. The edge reported.

In addition to Microsoft, Amazon, Apple, Google and Facebook have all been discovered using human subcontractors to silently listen to recorded conversations with their products. Apple, Google and Facebook have all put an end to the practice of using humans to revise the audio, but it does not appear that Microsoft is pressuring, but until now, the company has simply put up to date its privacy policy to indicate that humans could listen to audio from Cortana Translator and Skype.

Microsoft declined to comment on this story.

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