How to fix the color problem of vertical stripes affecting views on Windows 10, May 10, 2019 update

Users running the Windows 10 May 2019 update appear to be experiencing a bug that causes the displays to display incorrect colors, even though a recent update should have solved the problem.

According to a screen support page called Eizo and various user reports on Reddit (WinterBrave) (efreetcs), after the installation of the update of May 2019, the color shades are not correctly rendered, resulting in a banding effect (vertical bands) despite the problem. graphic material or monitor that you use.

The exact source of the problem is unclear, but it appears that a problem with the Windows calibration loader is in conflict with the graphics driver, making the gradients less smooth.

Although the problem does not affect the ability to use a device for most people, it is a problem for professionals and anyone working with videos and images in Windows 10. If you are affected by this problem of color reproduction, there is a workaround that involves disabling. a task associated with the help of the task scheduler that will mitigate the problem until a permanent fix is ​​available.

In this Windows 10 guide, we explain two workarounds for correcting the vertical stripe effect when viewing gradient colors after you upgrade to the May 2019 update.

How to troubleshoot color reproduction issues by using Task Scheduler

Until Microsoft releases a permanent fix, if you are working on editing videos and images, you can use these steps to mitigate vertical strip (strip) issues. colors under Windows 10:

1. Open beginning.
2. Search Task Scheduler and click on the first result to open the application.

3. Walk the following path:

   Task Scheduler Library> Microsoft> Windows> WindowsColorSystem

4. Right click on the Calibration charger task on the right side and select the properties option.

   

5. Click on triggers tongue.
6. Select the At the logon trigger.

7. Click on edit button.

   

8. Clear the enabled option to disable the trigger.

   

9. Click on D & # 39; agreement button.
10. Select the On login to the user session trigger.
11. Click on edit button.

12. Click on enabled option to disable the trigger.

    

13. Click on D & # 39; agreement button.
14. Restart your computer.

Once these steps are complete, when viewing images with color gradients, you should no longer see bands (vertical lines). However, the bug may reappear if Windows 10 tries to load the calibration service, which can occur when trying to adjust the display configuration. If this is the case, restarting the computer should solve the problem of reproducing the gradient.

In our test, disabling the loader calibration task solved the problem of color reproduction with version 1903, as shown below:

When a permanent solution is available, you can cancel the changes by following the same instructions, but steps # 8 and N ° 12 be sure to check the enabled option.

How to troubleshoot color reproduction issues by removing the May 2019 update

If the first workaround does not work and the recovery option is still available, you can revert to the previous version of Windows 10 to resolve the color problem associated with the May 2019 update.

To restore the previous installation of Windows 10, follow these steps:

1. Open settings.
2. Click on Update and security.
3. Click on Recovery.

4. Under the "Back to Previous Version of Windows 10" section, click the button To start button.

   

5. Select no matter what.

6. Click on following button.

   

7. Click on No thanks button.

   

8. Click on following button.

   

9. Click on following button again.

   

10. Click on Return to the previous version button.

    

Once these steps are complete, wait for a permanent solution to be available before reinstalling the May 2019 update.

If you have not yet installed the May 2019 update, we recommend that you keep your current version until you know that the color problem has a permanent solution. If you are using an end-of-service version, you can block the feature update by doing the following.

More resources Windows 10

For more helpful articles, coverage, and answers to common questions about Windows 10, visit the following resources:

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