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The last title to join the Call of Duty franchise, Cold War Black Ops, released on November 13. Considering that the game has become available alongside the next-gen PlayStation 5 and Xbox Series X / S consoles, its crossplay support has become even more vital.
Not all gamers have ditched their old consoles for the new ones during the release period, and transition titles typically release a client for the older generation of consoles. This means PS4 and Xbox One owners can still join in the fun – if they don’t run into annoying mistakes, of course.
Modern war was the title that introduced crossplay to the series, and it performed well throughout 2019 and 2020. That doesn’t seem to be the case with Cold War Black Ops, however, since several user reports suggest that players from different platforms are not able to form parties.
It appears that players cannot see their friends logging in from different online platforms to their friend lists, and trying to invite them or join their lobbies results in the error “Failed to participate in the group. Unable to join group (3). The problem affects PC gamers the most, with some console gamers unable to play with their friends on different platforms.
Here’s how to get around this error and create crossplay games with your friends.
How can you resolve the “Unable / Unable to join group” cross-play bug in Call of Duty: Cold War Black Ops
While Activision still hasn’t acknowledged the issue or provided player feedback, there is a home-based solution you can try to resolve this issue.
The main reason you can’t see your friends from different online platforms is due to an Activision account bug. Try to delete them and read them with their Activision account credentials.
- Go to the Social menu of your account.
- Select the friends you are trying to play with.
- Choose their profiles and click delete.
- Add them again later with their Activision account credentials.
- Restart your game or the Activision client, and they should appear online on your Friends list again.
The first time you try it, it may not work. Since there doesn’t seem to be any other solution, your best bet will be to try to add your friends again. Small issues like this are quite common during a game’s launch period, so Activision should fix it over the next few days.
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