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Google makes no mention of human subcontractors listening to some of the records on its privacy policy page.
The news: In a report this week, the Belgian public broadcaster VRT NWS revealed that it had been leaked thousands of audio clips recorded by Google Assistant, a virtual AI assistant built into Google devices, including its smart speaker "Home." They were shared by a paid contractor to transcribe the records as part of work to improve the accuracy of the software.
The clips include fragments of deeply personal conversations, including people's addresses, information about someone's love life, and what looked like a woman in distress. Many recordings were accidentally captured because the speaker incorrectly identified the "wake-up word". As we learned in April, Amazon does the same with Alexa clips.
Google answer: In a blogGoogle indicates that only 0.2% of all recordings are transcribed and that users have the ability to prevent Google from storing their audio data.
Legally questionable: Since Google does not inform users that users review records in this way and therefore do not ask for their explicit consent, it is entirely possible that this is in breach of EU regulations on privacy and security. Data protection. We asked Google to respond and we will update it if we receive it.
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