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Flights to and from Bali resume after a day late, although airlines warn that services are still subject to change if conditions deteriorate.
The international airport of the island reopened yesterday at 17:30. Some airlines were planning to operate normally
but other travelers were left dry after many cancellations yesterday, with the exception of a few lucky ones who have purchased travel insurance coverage from a claimant.
offered a 48-hour window in early June where travelers could purchase a policy that covers them for Mt Agung's claims, provided that they purchased their natural disaster cover as an add-on.
This "second call" that they received yesterday came from travelers having flights to Bali
But because the volcanic eruption of Mount Agung was a "known event", no insurer was covering the expenses of his pocket
. "There is always a little panic in the industry and it happened a week before the school holidays this time," she said.
"It's been erupting since last November, and most insurers maintain coverage exclusions for the volcano, but people should buy travel insurance because it will cover other accidents and medical expenses."
AIRLINES RESPOND
Qantas and Jetstar announced that their scheduled flights to Bali would operate as usual subject to any change in conditions.
Pbadengers who booked on these services were invited to go to the airport as usual.
For stranded pbadengers in Bali, Jetstar said that he was working on the operation of some relief flights during the weekend. stated that he would contact customers directly via e-mail and SMS to tell them the flight they had booked. Jetstar said customers would be selected based on those who had been disrupted the longest, and warned that it could take several days for a flight.
For Australians waiting to travel to Bali, Jetstar another destination including Vietnam, Japan, Thailand, Singapore and Fiji.
Customers could also opt for the total amount of their reservation as a credit voucher.
Qantas informed customers that flights to Bali were returning Saturday. Pbadengers with booked flights with AirAsia and Virgin Australia were unfortunate after both companies canceled their flights yesterday
AirAsia announced that several Friday night flights would be postponed to Saturday.
] The airline offered customers whose flights were canceled the opportunity to choose a new date of travel within 14 days, or to obtain a credit or a full refund.
Virgin stat "Regular flights between Australia and Denpasar would resume, subject to favorable conditions"
"As this situation remains unpredictable, flights may be canceled in the short term if conditions deteriorate", said Virgin in a statement Saturday morning. 19659003] All airlines said that they would contact customers directly via SMS and email, while recommending those concerned to consult their airline's flight page for the latest information. should their mobile phone number contact them if their flight status had changed.
The Bali Tourism Bureau issued a statement saying that visitors with an urgent need to continue their trip could take a bus and a ferry from Bali to Surabaya. International Airport
The Governor of Bali, Made Mangku Pastika, apologized for this inconvenience during his visit to
He said that he had also spoken with representatives of airlines for their say to coordinate with the hotels to give a night of free accommodation to people inconvenienced.
"THIS IS A FALAISE": CUSTOMER CLIENT AIRLINES
But Australians stranded at Bali's airport told News Corp Australia that they had been forced to sleep on sofas while waiting for another flight
Chicko and Vanessa Xerri were handed twice. They had only been given water while waiting in "uncomfortable chairs".
"It would be nice if they gave us coupons for a meal," says Vanessa.
"It's a joke, they (the airlines)
Sophie Reston and Caitlin Bigg from Byron Bay, who were booked with Jetstar, but told News Corp that they're not" 39, have never been sent by email.
They said that they had never been given the option of free accommodation.
"We were just told to sit and wait (at the airport)," they said.
The warning level of Mount Agung has not been raised and an exclusion zone around the crater remains four kilometers away.
The volcano, about 70 kilometers northeast of Bali's tourist point, Kuta, had a major eruption in 1963, killing 1,100 people.
a dramatic increase in activity last year, forcing the evacuation of tens of thousands of people, but has subsided at the beginning of this year. Authorities lowered its level of alert at the highest level in February
Indonesia, an archipelago of more than 250 million inhabitants, sits on the Pacific 'fire belt' and is prone to earthquakes and volcanic eruptions
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