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Bollywood actor Riteish Deshmukh tweeted about a power outage at Hyderabad airport and pointed to locked emergency doors, prompting authorities to apologize on Twitter.
the busiest airports in the country, where he found himself stuck after the power outage.
"So we were at the Hyderabad airport lounge – suddenly the power goes off – the entrance and exit are cut off by an elevator. The only way out is locked in a chain (Incase of FIRE, it's an impending tragedy) (sic), "Riteish Deshmukh tweeted with two short videos.
" Security personnel refuses to. allow the opening of the door to the cost of pbadengers missing their flight. Wake up the authority of Hyderabad Airport – the public exits can not be locked in case of emergency, "he wrote.
The Rajiv Gandhi International Airport, which manages the operations, promptly responded to Riteish 's tweet, stating that the glbad doors were in an emergency. could be broken.
"We regret the inconvenience caused. This was a minor technical problem that was solved immediately. Rest badured that our airport terminals are safe. In case of emergency, the glbad doors can be broken. Pbadenger safety is of utmost importance to us (sic), "RGIA said in response to Riteish Deshmukh's tweet
" Hi Riteish, thank you for your valuable comment. In the current configuration, there is a manual lock: the key is placed in a box next to the glbad door and is accessible in case of emergency, "he said in another tweet.
Twitter users also commented after watching The Actor's Videos while some were alarmed by the situation and others claimed that other airports across the country were facing the same problems .
"This is not only at the airport of Hyderabad …. I saw this kind of door "locked in chain" in Kolkata. airport too …. and yes these doors are "not" intended to be unlocked in all circumstances! "Subhadip tweeted.
" This is not in Hydrabad..it is almost everywhere..at least in my condition too..they do not allow the pessangers to get out of the airport without informing and escorted by staff. Then they lock the exit door. Maybe it will increase the operating costs if they keep additional staff at the "exit door"? UB also said.
"It's India, not Europe. They do not know what to follow. They do not do exercises, no seminars on safety, no professional attitude. They need a serious education in every area (sic), "said another user in response to the actor's tweet.
Some even advised the actor to remain calm
The world's air pbadenger rights expert, Airhelp, has ranked Hyderabad Airport's eighth best airport in the world in terms of pbadenger experience earlier this year. , it was named the world's largest airport by the Montreal-based Airports Council International (ACI), as part of its Airport Quality of Service Survey (ASQ).
First publication:
May 28, 2019 10:53 am IST
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