The PCX petition "Reminder" appears, here is the answer from AHM

JAKARTA, KOMPAS.com – More than 2,000 people have registered for the "Honda PCX Recall" petition. The petition was created at change.org by a consumer named Andreas Priyanto, made Wednesday (10/4/2019) and based on his personal experience.

In the petition, Andreas explained that there were three complaints about the local PCX, namely:
1. Gredek at low speed
2. Gas traction is heavy and rough at low speeds.
3. The engine dies suddenly

Responding to the petition, Thomas Wijaya, chief marketing officer of PT Astra Honda Motor (AHM), said the company was investigating the causes of the consumer's use of the PCX unit.

Read also: Receipt of the contract for Honda PCX Electricity

"Because we have to see and badyze directly to study the condition of the bike, learn the driving habits or the history of its uses.Of course, Honda motorcycles produced by AHM have been subject to control standards of Strict quality before being sent to consumers, "said Thomas after confirmation. Kompas.comMonday (15/04/2019).

Thomas also said that if consumers had problems with their engines, do not hesitate to contact call center Honda or come directly to the official workshop of AHASS.

"We will immediately help manage so that consumers can resume their activities with their motorcycle," said Thomas

In his petition, Andreas shared his personal experience when faced with a problem while driving a PCX. According to Andreas, the problem he faced on Saturday (04/04/2019) was that the PCX that he was driving died suddenly.

Astra Honda Motor (AHM) Brand new Honda PCX 150

"The ignition key (button) can not be turned to the ON position from the OFF position and the light does not come on even if the light on the remote control is green. Then I tried trying to press the alarm button and the answer button in turn, but the buzzer sounded softly (in circumstances normal, the sound is loud). I use this engine from home to buy padang near the housing, turn off the bike by turning the knob to the OFF position and I live about 5 to 10 minutes while waiting for my order to be finished. When I want to go home, I turn the button to ON but I can not, the smart key is in the pocket of my pants, "wrote Andreas.

Andreas claimed he did not know what to do and contacted Honda Astra Care's contacts on Facebook and Instagram. In fact, he also contacted the chief mechanic of the Honda Simpang Dukuh Surabaya wing, but could not answer because it was late.

On March 31, 2019, he also had time to make a claim regarding the warranty service at AHHAS Simpang Dukuh Surabaya regarding the "gredek" problem he had encountered. But after that, the gas pull seems heavier than before and the sound of the coarse consumption of gas and fuel is more useless than before.

"I want a liability, especially the PCX problem that suddenly died of PT Astra Honda Motor, because it was very detrimental to me as a consumer. In addition to harming many consumers of other Honda users who have experienced the same thing, "he wrote again.