Instagram down: power outage on its website and mobile app – live updates today

Instagram, the social media platform for sharing photos and videos owned by Facebook, suffered a crash Thursday that affected users from several countries. Visitors who tried to access the Instagram home page were greeted with an error message: "Sorry, an error has occurred." The office site has since been restored.

CBS News tried to access the Instagram application on the East Coast earlier on Thursday, and the application generated an error stating "Unable to refresh the feed".

L & # 39; Company used Twitter around 6:40 pm ET said he was aware of a problem affecting user accounts and strive to remedy this problem. After 8 pm ET, the company tweeted again to say "we are now fully recovered".

Down Detector, a website that tracks global blackouts on social media platforms and websites, revealed an apparent blackout on the west and east coasts, which began around 5:30 pm ET. The site also exhibited breakdowns at other sites in North America, South America, Europe, Asia, Australia and Nova Scotia. Zealand.

CNET has contacted Instagram for additional comments and details about the cause of the outage. It does not appear that other services related to Facebook were affected Thursday.

Previously, a power outage had also affected the PlayStation Network, preventing users from accessing their accounts. The company recognized the snafu and thanked the users "for their patience" during the research.