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When another frustrated customer, Rich O'Neill of Montana, emailed around the same time and wanted his $ 1,300 returned, Mr. Cooper fired back a threatening email.
"You're telling me that if I do not refund your $ 1,300, will you blackmail me into filing complaints with regulators? And you just put it in writing, "Mr. Cooper wrote. "You are aware that we have a U.S. attorney on our board."
Mr. Cooper returned the money to Mr. O'Neill, who said in an interview on Thursday that he believed that Mr. Whitaker was meant to intimidate him.
Thuggish tactics, according to the court documents. In an email to customers, the company is referenced by Mr. Cooper about his invention idea. The post says that the company was "intimidating security team, all the former Israeli special ops and trained in Krav Maga, one of the most deadly of the martial arts."
The post added, "The World Patent Marketing Team Security are the kind of guys who are trained to knock out first and ask questions later."
Another customer, Brenda Wilcox, 49, a Trump supporter who lives in Broward County, Fla., Said in an interview on Thursday that World Patent Marketing scammed $ 11,000 from her. She said the company had agreed to market, license and developed a bracelet that would warn drivers if they left a baby in the back seat of their car.
Another customer, William Knecht of Texas, lost about $ 35,000 on a patent package, according to the complaint. "The entire time I worked with W.P.M. I felt like the company cut corners, and were just slim enough to keep me happy and not complaining, "Mr. Knecht said in a 2017 statement as part of the trade commission case.
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