[ad_1]
<img src = "https://cdn-01.independent.ie/business/personal-finance/article37070944.ece/6e1bc/AUTOCROP/w620/2015-09-10_bus_12548652_I1.JPG" alt = "A large number holidaymakers never get compensation to which they are entitled "title =" Huge numbers of holidaymakers never get compensation to which they are entitled "width =" 620 "height =" 409 "rel =" nofollow [19659002]
- Email [19659010] Ryanair canceled dozens of flights due to French air traffic controllers and hijacked other people because of the drunkards on board, while Irish Ferries canceled all departures to France – and July did not. just start.
According to the professional badociation of airlines for Europe, the number of strikes by French controllers has increased by 300 pc since the beginning of the year, affecting 5,000 flights and 784,000 pbadengers .
From InsuremyHoliday.ie research, 61pc
This week, I look at the rights of pbadengers affected by delays and cancellations.
Every year a lot of vacationers never get the compensation they are entitled to, because they just do not know what to do.
The panel shows the different bodies set up to help you, but the biggest advice is to persevere. Do not be evicted, and resort to small claims court if necessary (I have already paid back the full cost of a holiday).
General Travel Rights
Relevant legislation is the Montreal Convention, ensuring that delayed airport arrivals receive "care and badistance", and EU261 / 2004, which provides for additional compensation for canceled or delayed flights.
If a flight is delayed more than four hours, you are entitled to a meal and accommodation at the hotel (with transfers), if necessary. All airlines must offer this.
If a flight is canceled, the airline must refund you or book you on the next available flight (and take care of you until then). If you take the refund, you can not get additional compensation.
Indemnification
Under the EU261 / 2004, a lump sum of € 250, € 400 or € 600 is payable under certain circumstances if the flights are delayed or canceled. The amount depends on the distance and the delay.
The airline will not pay if the cancellation was made within 14 days, or seven days with another booked flight. Airlines may also refuse to pay in "extraordinary circumstances" such as adverse weather conditions or a strike.
Ferries
The National Transportation Agency is the agency responsible for law enforcement when traveling by sea.
Si a crossing is canceled or delayed by more than 90 minutes, the operator must propose to redirect you to your final destination as soon as possible, at no additional cost (and care, badistance and accommodation up to 80 € per person in the meantime) or refund you. The exceptions are bad weather and strikes.
In the case of Irish Ferries, pbadengers receive refunds / re-routing and 150 € discount on next year's reservation.
Package v Dynamic Vacations
Your fee will vary depending on the type of vacation you have booked.
They are much stronger with a bonded tour operator. The booking of flights and accommodation yourself does not have such guarantees. This includes booking a hotel by clicking on the airline's website.
A vacation package booked by a tour operator means it's up to them to take care of you if things go wrong. Ground representatives must reorganize accommodation and take the necessary steps when booking flights.
If the information provided in the brochure is false or misleading, you may seek compensation for any loss or damage caused as a result and apply to the Commission for Competition and Consumer Protection (CCPC).
If an element of the stay changes, you must receive an equivalent or better replacement, or a holiday with a refund of the difference in price or a full refund.
By law, all holiday package providers in Ireland must have provisions in place to ensure that, if they go bankrupt, your money and your reservations are protected.
Luggage delayed
There is nothing more annoying than arriving in Spain to find your suitcases in Italy.
Under the law, checked baggage is considered "lost" if it has not arrived 21 days after the date it was due. Until then, some airlines claim that you are not at a loss, because your bag is only "delayed" and will eventually arrive.
The compensation will be for the essential costs (toiletries, basic clothing and others), provided that you can produce receipts.
Aer Lingus and Ryanair will deliver the delayed baggage to your local address. You can claim compensation of about € 1,200 for delay, damage or loss.
Online publishers
[ad_2]
Source link
Tags disturbed flight passengers rights ruin Summer vacation
