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Virgin Media customers today are evacuating their anger and frustrations after 10 popular UKTV channels have been blocked by the broadband television and television channel.
The shows of Dave, W, Yesterday and Gold will no longer air on Virgin TV. This block came into effect on Sunday morning.
Virgin states that because of restrictions imposed on UKTV by the BBC with respect to on-demand programming, it decided to stop broadcasting the channels
. Virgin Media claims to have had a long relationship with UKTV, but the viewing behaviors of their customers are changing and they are committed to investing in the type of programming they want to watch, when and how they want to watch it.
Unfortunately, because of the restrictions imposed on UKTV by the BBC, UKTV is not able to provide the nt meaning on the on-demand programming that Virgin says the customers want so they have invested elsewhere.
However, it seems that the decision did not go well with customers with many threats to leave the service for rival providers. full of complaints with a customer saying, "I am very disappointed to no longer have UKTV channels.I do not like most of the content in the replacement channels.I am now planning to transfer all of my blank items to another supplier. "
Another expressed frustration by saying," Dear Virgin Media, 25% of my viewing concerns theater, W and Gold.This is unacceptable.Please do not copy and stick to other investments, not interested, either get them back, or I go to Sky. "
And another Virgin user added," Absolutely disgusted, I will call to cancel today. " Poor Virgin show. "
It is not known if an agreement is sought to bring back these channels, but Virgin Media is clearly aware of the reaction against the block.
Speaking from UKTV channels David Bouchier, head of digital entertainment, said: "We are as disappointed as our customers that we have had to replace the UKTV channels."
"To be clear: we are ready to restore UKTV's free channels for our customers with the permission of UKTV in in-depth discussions with UKTV, but we have failed to reach an agreement that reflects the reality of how people watch television in the 21st century
"UKTV insists on holding back its channels, like Dave, which are available for free online and live, unless we pay money for it. inflated money for its pay channels like Gold.In addition, UKTV is unable to provide the extensive on – demand programming that is expected of a modern broadcaster. 9002] "We have already replaced the UKTV channels with a series of high quality programs."
"This includes the Paramount network with shows like Suits and Designated Survivor; YourTV, a new chain that houses Castle, Bones and Body of Proof; inclusive access to Premier Sports which has all the football games of the year; International Champions Cup and many new boxes available on demand such as Shades of Blue, Supergirl and Madam Secretary. "
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