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Dell announced today that it has detected attackers in its systems on November 9, 2018, who were trying to extract customer information from Dell.com, Premier, Global Portal, and support.dell.com.
According to Dell's breach notification, they detected unauthorized users on their systems on November 9, 2018. These attackers were attempting to retrieve customer information from Dell.com accounts containing names, email addresses, and hashed pbadwords.
"On November 9, 2018, Dell detected and disrupted an unauthorized activity on our network that was trying to extract Dell.com customer information, limited to names, e-mail addresses, and hashed pbadwords," said the disclosure. Dell security. "After being detected, we immediately implemented countermeasures and opened an investigation.We also retained the services of a digital investigation firm to conduct an independent investigation and engaged the forces of the # 39; s order. "
Although their investigation did not reveal any information that was stolen, Dell decided to perform a mandatory reset on all Dell.com accounts. These pbadword resets will occur at the next login of the user.
"Our investigations have found no conclusive evidence that your Dell.com customer information has been extracted, and Dell's cyber security measures are in place to limit the impact of any potential exposure." Credit card information and other sensitive customer information were not targeted, "explained Dell in its disclosure.
Although Dell stated that it saw no evidence of data theft, it was important for all users to change their pbadword on other sites using the same pbadword on Dell.com. Users also need to be vigilant and monitor their credit reports and credit card statements in case the attackers actually have access to financial information.
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