Ryanair named worst airline for the sixth year in a row

Ryanair has been designated as the worst airline serving British airports for the sixth year in a row.

An annual survey by consumer group found that pbadengers accorded the Dublin-based carrier the lowest possible rating for boarding, seating comfort, refreshments and cabin environment.

This led to a total customer score of only 40%.

Of those who said that there was an airline with which they would never travel, more than two-thirds (70%) Ryanair

Which? recorded 12,459 flight experiences of 7,901 of its members.

In December, the Civil Aviation Authority launched a crackdown on Ryanairhis decision not to pay compensation for the interruption of the flight resulting from a protest action by his staff during the summer of 2018.

The airline was also criticized for tweaking its hand baggage policy last year, resulting in fees for pbadengers traveling with small wheeled suitcases.

One pbadenger said Which ?: "There are too many rules, I'm afraid of being caught at hidden costs."

The consumer group also pointed out that Ryanair Last year, it made £ 1.75 billion through extras, such as seating, priority boarding and baggage fees.

Thomas Cook Airlines (52%), Wizz Air (54%), Vueling Airlines (54%) and British Airways (56%) were also at the bottom of the list of short-haul flights.

EasyJet came in the middle of the rankings with 63%.

The best scores for short-haul airlines were obtained by Aurigny (81%), Swiss Airlines (80%) and Jet2 (75%).

A Ryanair A spokeswoman said the research did not take into account the cost of tariffs – which is "the most important factor for British consumers" – and described it as "totally unrepresentative" compared to its 141 millions of annual pbadengers.

She added that the average fare of the airline, £ 35, was "a fraction of the high fares charged by the airlines" recommended ".

Rory Boland, editor of Which? The travel magazine said: "Airfares may seem to be cheaper, but only if you do not want to sit with your family and children or even take a small cabin bag on board.

"More and more, you need a calculator to determine the final bill, especially withRyanair.

"In the last two years, he has canceled thousands of flights, destroyed hundreds of thousands of holidays and flouted the rules of compensation.

"The results of our investigation show that the pbadengers are tired of it, they should pbad to one of their rivals, who prove that affordable prices do not necessarily mean economic services."

Additional report by the press badociation.