ITunes Match Users Frustratingly Report Widespread Problems

Over the past few weeks, an ever-growing number of Apple users have frustratedly shared the issues they are having with iTunes Match, Apple’s service that allows users to upload songs to iCloud from within. other sources, such as CDs.

iTunes Match is officially part of an Apple Music subscription and is known as the ‌iCloud‌ Music Library. iTunes Match allows users to download songs and make them available on all their devices. iTunes Match only uploads songs to users’ cloud if that same song cannot be found in iTunes library. iTunes Match is available outside of ‌Apple Music‌ for $ 24.99 per year.

Over the past few weeks, a growing number of users have taken to Twitter, the Apple Support Forums, and Reddit to note that the service has essentially stopped working. Users report that iTunes Match is stuck in a constant loop of downloading songs or “Matching your music to songs from the iTunes Store”. The problem has become so prevalent on Twitter that users have created an “iTunesMatchBroken” hashtag.

A big reason for user frustration is Apple’s silence on the issue. Apple’s Twitter support account only responded to some user reports vague responses and prompts to message the support team. In a private conversation, Apple Support told some users that there was no ongoing issue with the service and rather it was an issue with their device, despite the nature widespread problems.

A few of the reports indicate that the recent macOS Big Sur 11.5 update is the trigger for the issue; However, users of all versions of macOS also share their unpleasant experiences.

Over the past week, Apple declined to respond to comments on the situation, especially if the service is being shut down. If we have any news from Apple, we will be sure to leave MacRumors readers know.